What is calls: Definition and 200 Discussions

I'm going to be doing a bunch of customer care calls but I don't want to focus on bookings or anything. As much as I NEED the bookings, I also need to be better at customer service. what's a great way to check up on their products and make sure they know i'm here for customer service, and not...

I am involved in several ongoing conference calls that last several weeks. I'd love to be able to record these- since you just can't always sit down in one sitting to hear a call, or you want to hear it a few times. Usually they are only up for 1 week. What can be used to record the phone...

I have some good leads from 2 booths/fairs I did earlier this month-several people told me that they wanted to host shows. I said I'd call them, as people never seem to have their calendars w/them at fairs and I can't get them to even pencil in a date. I've called several people several...

So is it ok to make calls today and saturday?? I don't want to upset anyone by calling them this weekend.

Early this evening about 4:30 I started calling contacts that I should have called long ago. I couldn't believe the 100% possitive responses that I got from everyone. I do need to work on getting bookings narrowed down to date instead of a certain part of the month. I can't wait to make...

I had a pretty good show yesterday, there were 15 people including the host, it's at $530 in sales so far, but NO BOOKINGS! I'm still trying to work on my full service check out but I did ask everyone about booking and everyone said they didn't have the time, most said it was because they were...

My Cluster has a booth at the Taste of Home Cooking School next week. I should get about 150 leads for Shows and Recruits, and I am supposed to call them within a week. I don't have time to call that many people....who does...but anyways, do you think it would be horrible if I used a phone...

(Help with) Follow-up callsI am actually making calls today!! Wahoo for me! Most are just voice mails so far, but that's a huge step for even me. So I'm not just copping out here. But I do have a question. I am wondering what you say to someone in your follow-up calls when they filled out...

Since I started doing post calls I've been having them go out around 7 p.m. on the week nights. I just wanted to see what everyone else does. I figured this might be the best time to catch them at home. Or do you send them during the day figuring it would just leave a message?

:love::love::love::love::love::love:My first set of post calls went out Wednesday night and the second last night. I feel like I did so much with very little effort! I like how they give you a detailed report of how many live people it connected with, how many messages it left, etc. Even my...

The one time that I'm totally motivated to make calls, have several people to call and recruit leads to get a hold of, I lose my voice! The doctor warned me not to strain my vocal chords too much and I have 5 shows coming up starting on Friday. So for the next few days I'm going to take it...

I want to throw together a Spring Fling for Saturday the 21st... but I do not have time to personally call all of my 130+ past customers. I was thinking of doing a Post call invite. Do youthink it would be effective? OR, should I do an evite, and THEN do a postcall as a reminder? But, I...

Okay I know this may get a little touchy but I've ran into a situation that I don't know what to do. I have a training going on in April and I just found out that we are required to all sit down at the same time and make customer care calls. I really don't like this kind of "pressure" or the...

Anyone mind sharing what they say on their reminder calls on post calls? I figured that I started sending the invites for my hosts last year at this time and am loving it so why not Post Calls this year! Now I just don't know what to say!

I need to make booth follow up calls from a Bridal fair i did... WHAT do I say?! I actually had 1 person mark yes to a show and 6 others maybe... how to I say, ok let's book! I've never booked a party with someone that wasn't right in front of me. Thanks!

I'm making reminder calls for my Mon. host today and decided to try the calling service, but not sure how to access it? Help.:cry: Someone mentioned it at a meeting once, you record a message and it makes the calls for you for a small fee.

Hey ladies, I have kind of a silly question about Customer Care calls. When doing them in the evening what's a good time to call. This is for calls where they don't say when's a good time to call. I tried doing some tonight right before 7 p.m. for about 25 minutes and got about half of the...

Anyone else finding theres a four hour wait for return calls? SOmething going on that I am missing? Just puts things off, thats all!:cry:

Generally speaking, the only follow up calls I make are about a week after the order has been delivered. I figure that has given the host enough time to distribute the orders and then I call to see if they have taken the products out of the boxes if they need recipes or hints & tips etc. I...

Help, I think the MACs are the hardest for me to do! I feel like they are pushy/bothersome since I just saw everyone last night. However at the same time, I went to a direct sales party and decided that I wanted something else, for a friends b-day present. I didn't call her- even though I...

So I was chatting with a coupple Director friends of mine and they were telling me how dissapointing it was to call their downline from Leadership (all excited themselves about the new announcements) only to be told "oh, well I allready know all about all that" So even if you have learned...

I know that various threads have had tidbits of wording here and there, but I wanted to try to organize some words of advice in one place. I'm one of those who needs words to get started! :) And from reading threads, I know I am not alone. i am committed to starting my year and getting on...

I am determined to get Disney so I am going to call my past hosts (all 11 years worth) some I talk with often others it has been a long time. I always try to reach them to rebook the next year but if that doesn't work I sometimes forget them. I am looking for words to say to these people. When...

With the kids off school, my house is a zoo. I really need to make calls, but just can't seem to carve out quiet time. If it's not the big kids, it's the small ones crying after me or following me around and getting into my office stuff and creating disasters. I have some potential hosts, but...

Are you all still doing conference calls? Unfortunately I couldn't participate in the Host Coaching one but I listened at it was FANTASTIC!! Are you planning to host more? I would love to participate in the future.

I really really stink at phone calls. I am brave for the first two or three- but then after the rejections I totally lose it and don't want to make any more. It seems like lately, any time I talk to my friends and even mention the word "Pampered Chef" they immediately say something like...

I have a couple recruit leads and I'm having the hardest time making the calls!? I have email addresses...so I'm leaning more towards sending an email? I know it's horrible...I just feel like I can't make the call?? Can anyone give me advice...or help me with this problem??

i am patting myself on the back. i DID NOT want to make those CC Calls for the booth i just did over the weekend. i hate calling ppl i think are uninterested. But i did it anyway:D. i got to thinking how a "friend" of mine is another DS consultant and how she treats me, never calling, never...

Just curious how long before you all make your cc calls? When I give a call everyone tells me that it's still in the box. NO one is ever interested in having or booking any type of show from my calls. Any suggestions would be great!

I am having an grand opening on Sat and I was wondering how soon should I start the reminder calls. I have approx 80 or so phone calls to make. Any other grand opening advice would be appreciated.