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What is calls: Definition and 200 Discussions

  1. K

    Organizing 100 Customer Care Calls: Tips & Ideas

    Ok! So I have sat down and collected ALL of the people that I need to call! Its like 100! Bad- I know! Anyways- I am trying to figure out a way to organize my customer care calls and so on. I pull the drawing slips for potential hosts and recruits, but what do you do with the others? How do you...
  2. P

    Stay Focused: My Goal to Make 3 Live Calls a Day

    I came back from conference motivated and energized .. I need you wonderful folks to keep me accountable and to help me stay focused!!! My goal is to simply start at the beginning, once again, go through my entire contact list and start calling. I've set a goal to make 3 (live) calls a day...
  3. babywings76

    Boost Your Bookings with Phone Scripts: Tips from Tammy Stanley Fans

    Okay Tammy Stanley fans out there....I would love some ideas on some phone scripts to use. I need to get some bookings. I'm afraid of being the bad example from Tammy's e-zine where the consultant is too enthusiastic and scares away people. :eek: :D :blushing:I am planning on calling all...
  4. C

    Leave a Message: Follow Up Calls From a Booth

    What message do you leave if you get a machine when doing follow up calls from a booth?
  5. P

    Training Calls With Tammy Macdonald

    This came down from my SED who got it from Beth Jacobs. I'm definately planning to listen to these. Did you miss Tammy MacDonald’s live training call? PLAYBACK RECORDING INFORMATION FOR TAMMY MACDONALD’S TRAINNG CALLS! Directors, Please share these 2 calls with your teams! Tammy...
  6. T

    When a Recipe Calls for Diced Chicken...

    what do you use? Do you cook it during the show? Or do tell the host to get something already cooked? I was looking at the Jerk Chicken Nachos and the Grilled Chicken Penne recipes. I want to suggest one of these two to my next week show's host.
  7. Intrepid_Chef

    Did My Persistence Hurt or Help? The Surprising Results of My Phone Calls

    Some weren't home Some were work numbers One expressed interst in ordering off a future show. And the last one ... sigh ... it is still so heavy on my heart. :cry: She was a potential host at my show last November, when stoneware was on sale. She booked a party, but I was never able...
  8. Intrepid_Chef

    Should I Make Business Calls During the Super Bowl?

    OK, so I have absolutely NO INTEREST in the Super Bowl and am not doing anything special. But I don't know if my customers will feel the same. Do you think it's inappropriate to make calls during this event, even if I ask if it's a bad time?
  9. A

    Director Get Double Points in February - Time to Make Calls!

    Did you all see the CN & get the email that February is DOUBLE POINTS month???!!! I need to get on the phone & get some more shows :bugeye:
  10. T

    Along the Lines of Not Liking to Make Phone Calls...

    When is the best time to call customers that have not told you what's the best time to call? My best time to call is in the AM, in the afternoon I have kids homework, activities, dinner, etc... And so I think customers are doing the same so afternoons are a bad time... What do you think? What...
  11. W

    Dilemma! Host Won't Return Calls or Emails!

    I'm beyond the point of frustrated! This is going to be my first actual show. I'm a complete newbie. This show was scheduled to happen Dec 5th; because the host didn't follow through and provide an important fact, her mailing address, I was unable to get her a host packet. When she finally did...
  12. littlemaisyPC

    Should I Make Reminder Calls Without My Host's Approval?

    I was talking to my host for Thurs (11/19) and as of right now she has 3 guest. She sent out an evite so I see the 3 guest on there. I told her to make reminder calls to those who have not RSVP'ed. She said "Ok I will send out a reminder evite" then I said "it is nice to contact them personally...
  13. R

    Overcoming Fear of Customer Care Calls: Tips for New PC Consultants

    I wasn't sure where to put this. I am still fairly new to PC. I started in July. I am very hesitatnt about making customer care calls. Do people get irritated when you call? I just don't want to feel like I am bothering them. I'm just looking for some input on how to get over this...
  14. esavvymom

    Booth Follow-Up Calls "You've Won!"

    Ok...so my door prize this past weekend was a "Party in a Bag". I took a grocery bag, put in a box and some padding to fill up the bag about 3/4 full- so then I could put some recipe ingredients in it- looking like it had alot of food in the bag. (I had a box of pasta, a fake tomato, bulb of...
  15. E

    Customer Care Calls: What's Your Strategy?

    If so, how long after they receive the order do you call? What do you say in yours? I'm just starting out, would like to hear advice on these from others.
  16. toenail1103

    Host Not Returning Calls of Emails

    Last week I did the 24 booking in 24 hours, didnt do too bad but I ahd a lady book for this Saturday 10/3. I mailed out her hostess pack, told her to get me her guest list asap so I can mail out the invites, added the party to my hostess and sent her the email and called to give her the...
  17. R

    Calls on Friday Evenings: Reactions & Experiences

    Hi I was wondering, do any of you make calls on Friday evenings? (for customer care calls, to get bookings, calling referrals, etc.) I haven't yet. For those of you who do what is the reaction you get? Do people mind that you are calling on a Friday evening? Thanks Rebajoe
  18. C

    Mac Calls - Do You Do These All the Time?

    So... those Morning-After-Calls - do you do these regularly after every show (cooking & catalog)? I haven't been doing them so far, but after having a few incorrect orders lately, where a guest ordered the wrong item, or wrong size platter, or different errors, I think I need to start doing...
  19. byrd1956

    Getting the Response You Need: Tips for Follow-up Calls

    Worked a fair this past Mon. A lady booked a show for the 22nd. I gave her a packet, went over things and told her to send me her guest list. Left a message for her that night and send an e-mail. I waited a day and called again. I have since called 2 more times and left messages. My last...
  20. G

    The 3-2-1 Plan: Making More Phone Calls & Booking Shows

    People ask me all the time at my cluster meetings what it my secret for booking shows.... and it is the 3-2-1 plan! I have been making alot more phone calls and it has paid off big time. I do have one problem though, I can't seem to contact 3 people a day. I call tons of people but get lots...
  21. jcsmilez

    Effective Weekly Support Calls for New Consultants: Tips, Strategies & Results

    Does anyone do weekly support calls? I've tried to go by the "Guide to supporting New Consultants," but I'm a little lost and don't feel like I'm training or supporting my team in the way that I'd like. I'd love to know what you do and how it's working for you. I'm sure it varies based on...
  22. C

    How can I make phone calls with children without them being a distraction?

    Does anyone have any great and effective ideas you use when you need to make PC phone calls to help keep the kids calm and entertained for a few minutes. I've heard of some consultants having toys to give them to play with that are brought out just for those times when you need to make...
  23. D

    Overcoming Anxiety of Making Customer Care Calls

    Ugh, I've been putting off calls for hours! Just can't get it in my head that its not a bad time for people! Why am I sabotaging myself! Would people get mad if I call at a bad hour or merely skip the call or say they are busy if I give them the out? I work 9-5 so I always feel like when I'm...
  24. A

    When You Make Calls and Get a Vm Do You Leave a Full Message?

    I made a lot of phone calls last week, got a lot of voice mails and left lots of "commercial" like messages. Not one call back. My director said don't leave a message just "This is Annie from the Pampered Chef, if you could return my call, my number is..." I like the idea! I'm wondering...
  25. C

    Frustrated With Customer Care Calls

    I've been working on making Customer Care calls to guests who've made purchases at shows as well as follow-ups to a booth we had. I feel like I must be doing something wrong!! I either get people who are VERY abrupt (I'm being nice here) or they say I've caught them at a bad time and could I...
  26. P

    Making Calls Wasn't So Bad After All!

    I got on the phone tonight and made calls ... and it wasn't that bad at all! I ended up calling for an hour, left 8 voice messages, talked with 8 live bodies, and have to call 2 ladies back. Those that I spoke with were very appreciative of my call. No bookings, but at least I called and...
  27. S

    Effective Mac-Morning After Call Script and Email Template

    Does anyone have a "script" they use for these calls or an email? Thanks, Suzy in Texas
  28. babywings76

    Tripping up on My Words for Rsvp Calls

    I mailed out invitations to my Power Cooking Workshop to all my friends, family, and past hosts. I'm calling everyone today to see if they can come. I just keep messing up and sounding like an idiot when I call. Can someone help me find the words to say? I feel stupid saying "I was...
  29. esavvymom

    Wow Calls -2009 Calls W/ Upper Level Directors

    I just finished up a series of great conference calls, called "WOW calls". The topics and the links to the audio recordings:Call #1- "Bookings" with Diane EngleCall #2-"Recruiting" with SED Patty MocerinoCall #3-"Host Coaching/Increase Show Avg." with NED Nancy Jo RyanCall #4-"How to book your...
  30. S

    Is Expanding Fundraisers to Salons and Offices a Good Idea?

    I want to expand my fundraiser and go into salons and different offices around where I live, I want to call first and I would like your opinion to see if it sounds good or maybe tweak it a bit to make it sound better. So here it goes: Hi, my name is Karina and I'm a pampered chef consultant...
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