What is replacement: Definition and 200 Discussions

I have a friend who's in need of the freezable part of the rectangular server -- the base that you can flip to be deviled eggs. Looking at the replacement parts form, I'm not sure it's on there. Is it the "rectangle base" ?? That seems like it would be the bottom. Help?

i was using it last nigh and had it (i think ) last summer. the deal is that i have to go around the whole can 2-3 times till the lid comes off or when i get it off. it has ben doing that for a while now. it sould still be under warenty. do i need it replaced or can you sharpen the cutting edge?

On the replacement sheet, it has "food holder" for the UM. Does anyone know which peice this is? The actual part that glides on the UM has broke from being in my crate. I know I can return the whole thing under warranty but I just want to get that peice replaced. I didn't know if this was...

At my show last night, I ran into two problems that I was CERTAIN I could fix with a replacement parts order. Now I can't find them on the sheet...am I nuts? Self sharpening case for small paring knife Replacement probe for our discontinued digital thermometer Can anyone help me? Thanks!

I have a customer ... a good customer, who was honest and told HO that she bumped the lid off her DCB when taking it out of the oven and they won't replace it for her b/c they say that is misuse. This lady placed a $268 order with me the first time I met her and I want to help her out. Before...

A "customer" (I know her, though she's never done a show for me) found out I sell Pampered Chef and asked me if there was any way I could get her a lid for her chilzanne mini bowl. I ordered it, and she said it was not the right lid. Wearly of going out of my way, I called the solution...

Anyone know why they don't offer the ceramic part of the spoon rest as a replacement part? I would have thought for sure they would, but only the metal part seems to be?

I have two food choppers. One I use at home, one in my kit. The one at home, the clear collar is snapped were it locks into place so it no longer stays there. The one in my kit is starting to do the same thing. My question is, should I pay to ship the whole thing back since they are both...

Okay, so one of my hosts received the letter from Home Office with the instructions of what her guests shoud do if they want a replacement. So she had her guests call the Solution Center with the phone number provided and say that they wanted a replacement. Easy enough right??? Well the pans...

So do I have to call HO and request replacement pans be sent to the customers who ordered them?? I just got a letter and bamboo tongs in the mail ( I hosted a show back in March) and it said to have the customers call for a refund, replacement, or exchange. So that made me think they aren't...

When a customer chooses to get a replacement pan or a refund towards another product.....is HO asking them to send their current pans back??

How does it work when something has to be replaced? For example: I buy some SA pieces and they break within the year so I get a replacement through the warrenty. If my replacements break, do I have 1 year from the replacement to get new ones or is it one year from sale time and that's it?

I am looking for the lid set by itself for the Colander Bowls, I know they sell them together now, but a customer has the bowls and wants the lids. Anyone??

Does any know if replacement parts go out USPS or Fed Ex?? It is a food chopper collar if that makes a difference.

I have a guest from a show I just did who wants to order a replacement part. I put it in with her regular order from the show but it's giving me the red flag, saying I can't do that. How else am I supposed to place that order? And since she has already paid me, I'm not going to ask her to pay...

Does anyone know if you can order just the little white dish as a replacement on the spoon rest?

Does anyone have the current replacement form that they can upload for me? Every time I try to open the one on CC, Adobe Acrobat closes out on it before I get a chance to look at it. I just want to see what's all available on there.

One of my past hosts was using her adjustable measuring spoons for a recipe tonight and forgot the little gray thing when draining the dishwater and running the disposal! :eek: Needless to say, the gray thing is pretty mangled. This show as a month and half ago. Is it covered under warranty...

How do I go about ordering replacement parts?? My aunt is closing a catty show for me and one of the guests wants just the tray holders for the rectangle chillzanne. Can I just add that to her show order?? I've never do this before and I'm totally lost. Please help! TIA!!

Does anyone know how long it might take before they release the new replacement parts list?? I have a guest that needs a few items, and the current version expired yesterday. :( carla :chef:

Now that all the back issues of Empowering Women are gone, has anyone heard of a new one being in the works? Just curious.

Are we able to print out the Replacement order form and give it to the customer so they can mail in their own replacement part request. Or do we need to do it for them??

I can't find the new Spring/Summer 08 Replacement Parts List. I am sure it will be on CC before long but I like to stay ahead of the game. Didn't find it on the download disc either. Any ideas?

Help me out here. I just got this email and I have no idea what she is talking about - is this an old product? I need to get a replacement part. I have a friend that I had picked up her "chilled" pie type container from school from her and it got cracked while I had it in my car. I need to...

I just called home office because I keep losing the little gray rubber piece that holds the cups in place on the Cutting Board with Measuring Cups. HO told me it isn't a replacement part. Surely, I am not the only consultant that has had this happen. The first time I lost the tiny piece the...

I'm sure I'm missing something here .... My Partylite consultant just placed an order with me. :love: While she was on the phone giving me her credit card number, she mentioned that the ring was broken on her flour shaker. I noticed that it is only a buck on our replacement parts order...

[COLOR="Blue"][SIZE="5"]Does anyone have 1 pink dots cup from last may? My boyfriend broke mine. All so looking for a pink breast cancer lanyard from last year. [/COLOR] lmonninger:( [/SIZE]

I can't look up anything on P3 - and I don't have my hard copy where I can find it.....isn't there someplace on the website where I can find a replacement parts list? I'm not finding it, and I need to let a customer know the price for replacing the cylinder tube on her EAD......anyone know how...

I should know this.... I have a friend of a friend of a host who has a broken lid on her Chilzanne Rec. I am told it is only a year old (so within warranty period). I guess normally I take care of getting the info/instructions/ref# for a customer, but since it has to go through so many...

I just got an email from my girlfriend...I don't own this so I'm sure someone here knows what I'm talking about. I need a replacement part. It is for the easy accent decorator. It is the white ring that screws on and holds on the piping tool at the end where the frosting comes out. Mine is...