What is replacement: Definition and 200 Discussions

I have the original case with the replacement pen insert and the 3 batteries for the "Dream Team" Pen that we earned as an incentive a while back. I lost the pen (UGH!) and would like the pieces to go to a good home. Asking $3 to cover cost of shipping.

I have a past guest that informed me that her handles on her rectangular chilzanne have broken off. She bought this last year and I was wondering if they are still honoring the guarantee on these items. I could call, but she just asked me and I told her I would try to find a quick answer.

I know this is a long shot but does anyone have a pedestal for the trifle bowl they are willing to sell. I have someone that contacted me that received one as a gift and the base broke. PC does not offer it is a replacement piece - which is too bad. Let me know. Thank you. Brenda

I had someone come up to me at the vendor event yesterday and ask me if there was a way to replace the bottom (rubber cap part) of the food chopper. Is that a replacement part that I can order? how do I go about doing that?

Hi Ladies, I have a customer who purchased the rectangular baker back in January at one of my shows. She misplaced the "use & care" instructions and I was wondering where I could find that if it's posted anywhere....or should I just call HO? Thanks! AJ

How do replacement parts ship? It appears to be a longer tracking number than FedEx. Results for 9102185456XXXXXXXXXXXX Carrier ID: 02185456XXXXXXXXXXXX Manifest ID: XXXXXXX Status: Sortation Center Departure Date Time Description Location November 25, 2008 7:27 AM Sortation Center...

:confused::confused:I'm so confused on how to do a warranty piece. I have one pan and a kitchen thermometer to replace. Also the cover of the chopper the clear plastic part. Could anyone help?? PLEASE:yuck:

Is it $1 for ONE lid or $1 for a set of 6 lids?? It isn't too clear on the replacement part order. I know...it is a stupid question...

I didn't know where to put this, so I picked here :) Anyone have any idea why I'd have a package that had a replacement stemware set delivered today via the USPS?? I thought it was the weirdest thing. I know the deliver some small things through the postal service, but this was a big PC box...

Did a cooking show on July 12. Two of the lrg round stones with handles came in broken. One stone was the host's and the other was on an OSO. So I did the adjustment online, and new stones were shipped to the host, and she received labels to return the broken ones. So at this point I think...

I had a guest ask about the "padded" things that keep the clamp from scratching the surface it's attached to. Is this the rubber pad on the replacement form? I've never actually seen one in person!

I had a guest ask if they could buy the dish for the spoon rest- she broke hers. I was surprised it was not on the replacement list. Any suggestions?

I have a past host that needs a receipt from 9/2007 for her stone that broke. I only have PP3 sales receipt dated 03/2008. Do you think that HO will accept this?

I know it can be ordered on the replacement order form, but I seem to recall you guys saying something else could be used. Can ya help me out? And is that other piece good for the new EAD or just the older version?

I have a host who somehow managed to break the slider part of the food holder. On the replacement parts form it just has "Food Holder" and looking at the diagram in the use and care, it's a bit confusing. They have the whole sliding unit labeled as "Food Holder" and also just the oval part...

I have a customer who bought a classic batter bowl in Jan & her lid is cracked. I called HO & they want it shipped back to them then they will replace it. Should I just pay $3 & have a replacement sent to her? It will cost over $1 for her to mail it back. What would you all do?

I have a customer who bought the mandolin before the grater was added. If she buys the replacement part will it fit in her older version?

Why did PC not send us any literature this time with our new fall packet? I need prices and number to order a replacement lid for the small chillzane bowl? Can anyone help me with this?

I ordered 100 catalogs a while ago and got them late last week. I just had the chance to get them out and start stamping them. They are all SPANISH catalogs!!!! I can't use any spanish catalogs. Will they replace them????

I have a customer who lives in another state - she found me through my husband's job. Her maid had lost the inner part of her Rice Cooker lid. So, we ordered her a replacement part. This the email I just got from her: "The top on the rice cooker doesnt fit the model i have, can I return the...

I lost the little plastic piece for my garlic press! Are these available on supply order?

Just curious if I have to mail the form in or if I can do it on P3?

I got an email from a customer of mine whom I have never met, but she has ordered in the past from a repeat host, she wanted 5 replacement parts for the "Chilzanne veggie tray thing"...so I went ahead and ordered it for her last week.The total came to $39. I received an email from her last...

I have a customer who wants a replacement cover for her chef knife. It is one of the ones that has the sharpener cover.. not the utility. I looked on the replacement parts form and the cover she wanted is not there. Will the utility cover fit it? They are both 8" knives... also, is there...

So at a show I had in Dec., two gals bought the round stone with handles. Both of them broke. I replaced the first one in February. Well, just got a call, it broke again. Now the customer is ticked and said she doesn't want a replacement, she wants something else. Will HO do that?

Got my replacement ones over the weekend. I got 2 small ones and 1 big one which I think is right- I did qualify for some level of freebies too. Glad to have that behind us. I love having no stop sells.

Can you get a replacement on something you purchased on a supply order, like the Chef tongs? Or do I just have to order them again?

Here's a couple questions I got that I can't answer: Do the lids for the new set fit the bowls of the old set? Is there a significant improvement in the quality of the new lids over the last ones?

I thought they were sending out replacement sheet pans last week? I have not received an email or anything about my whopping 2 customers who purchased the sheet pans. Should I call HO?

A guest at my show today asked me about the Apple Peeler/Corer/Slicer. She said she bought hers 4-5 years ago and after the first time, the prongs broke on the front. She tried calling the consultant at the time but the consultant told her she was getting out of the business and didn't want to...