What is product: Definition and 200 Discussions

Hi I am a new consultant and still learning products and the catalog. Customer called today looking for a "tomato slicer" her daughter had requested. The ultimate mandolin immediately came to mind, but she didn't think that was it...so any suggestions what she might be looking for? Thanks...

I just got the following unhappy email from a customer: Ouch... I'm not sure how to reply to this one. But when I do a return to a store, I am of course required to bring the item back myself - I don't expect the store to come and pick it up for me! Any suggestions? Or do I just write...

What is the rule on ordering product samples for the new season? I'm inactive right now, but I hope to get a show in this month. If I don't have sales in December do I have to have them in January to order product samples? Or can I skip January and submit in February and still order samples...

Does anyone have a form they give to customers who need a product adjustment? I heard about one -- it simply instructs the customer to contact Pampered Chef -- has a checklist of what is necessary and walks them through the process. If you use such a form, I'd love to see it! THANKS!

Friend of mine ordered off another friend's catalog show. She bought the Petite Bamboo Snack Bowls, but I think now that she sees them, she realizes she ordered the wrong thing (they are tiny!!). What is the process to do the return....can I do a Product Adjustment online (didn't see a good...

Can someone tell me where in the download section of CC I can find New Consultant Kit Product cards. I just can't seem to find them.

I am doing an open house tomorrow for a lady who is opening a consignment shop. There will be several vendors there. I want to keep it light and simple because I may end up outside and it is in a small town. I want to take 5 must have products plus the tool turn about loaded with tools. What...

I was excited when I first got on here to see the Product Reviews tab, then I checked it out. It COULD be a great resource, BUT the categories are ANCIENT and so are the products. I would love to have current categores that match the catalog and reviews in the categories for current...

How much were the Dots Martini Glasses and the Reusable HWC Shopping Bags?

I had a show on Aug. 27 and had 1 person that wanted to order one of the new products so I thought that if I waited and closed the show today that she could get it, but P3 won't let her order, is it because the date is in the system as Aug 27? This person wants to order products discontinued as...

Ok so I signed up at the begining or the spring season this year so the fall changeover kit was my first one and Im a little confused. THere was a paper in there that had a list of several new product packages that could be ordered for 50% off and it included some open stock items. I got really...

I want to make the touchdown taco dip, thing is I dont have a lot of the items they suggest :yuck: How can I make this dip with the tools I have... I dont have... Deep Covered Baker.... Maybe Batter Bowl (lager?, dont have small) Rotary Grater... could I use the mandolin? It is a soft cheese...

I am a new consultant and learning my way around here and all of the products, but I had someone ask about something today that I have no idea about. She said she bought it years ago and it looks like a big basting brush but it was used to soak up grease. Anyone have any ideas what this is...

Is anyone excited about earning this product? I've had a crappy month and I will be just $100 away. Yet, I find myself not caring. I don't even take the glassware to shows. Plus, it'd be just one more bag. And between the TTA Bag, the new spice bag I'll be earning, the Consultant Tote, and the...

Brain fog here.....when we order the new product samples, can't we use a credit card, other than TPC's credit card?

Does anyone know when we can order new product samples? I haven't found a date anywhere.

Did anyone see that in the survey? Something called the Scoop & Measure or Measure & Scoop? Something to do with measuring and/or scooping? What is that?

When coordinating a product return on something within the 30-day window, is it necessary to have the item in the original packaging? My customer HATES the new mandoline and wants her money back. She has the old-style mandoline, and likes that plenty, but she just can't get enthused by the...

Anyone venture to guess any new products? What do you think the new product will be that we can earn the tote for in August? I'd love it to be a DCB tote but that's not a *new* product! I'd also love a Double Burner Grill Pan but I don't think we'll get that... Maybe an adjustable...

Has anyone ever entered a line item discount in P3? I have found one thread that talked about simply editing the payments so the customers credit card reflects the discounted amt but there would still be tax calcd on the item at full price. thanks.

I was watching another consultant do a show the other night and she had these wonderful flyers about our knives, cookware, etc. in her binder to the guests to look at. I tried to find them on CC but couldn't. Where they retired? Anybody have a scanned copy or made their own? I'm still quite new...

I love PC products. 99.99% of them are perfect the way they are. But I was thinking "How would I want to see a product improved?" The first thing that came to mind: I'd like to see the Apple Wedger's cover be designed like the Pineapple Wedger's. It would help push the Apple out so there...

I am needing 1 Sweet Honey Vanilla Sprinkle!!!

I remember hearing about a "product envy" show where people would a) stop by to pick up their orders b) get envious over what everybody else ordered and c) maybe say, "Oh, I forgot to order that. Can I still get one?" Well, my host of my really big show ($1056 and counting) seems like she'll...

Okay, so I've read the SAT rules at the bottom of the flyer: I've done the $1,250 in sales 3 of the last 4 months, so (assuming my team doesn't fail me & I'm still a director when the items ship) I know I'll get the ($6,000) Director's Package. And I've already hit the $1,500 level for this...

My recruit called to say her sister got her stuff and was missing 10 Product Cards - which then my recruit tells me she doesn't think she got these in her kit either. I'm not too familiar with what all comes in the new kit - I signed just before it came out.

I see what a great job everyone does on newsletters and outside order forms. I do use tastytidbits for my newsletters and love it. But sometimes I like to create my own flyer/invitation. I like to include pictures of new products and make it very personal to each show I do. My question is...

Imitation is the sincerest form of flattery, right? http://www.abcdistributing.com/home/catalog/cat_item_pg3.asp?G=806&P=36&Rec=1&Ntt=Chill+Out&N=35&Nao=0&R=476047-6SRDEGH2 I am sure the quality cannot compare and ours is more versatile.

First of all, thanks to everyone for such generous sharing of ideas and information. I've been reading this site for several months now and have been overwhelmed with the treasure trove of suggestions. I work full-time in a large metropolitan area and seem to run into a lot of "I don't have...

Does anyone know if/when the OOF on the website will show the new summer product on it? Or shojuld I just include fliers with the Cool & Serve Tray in my June host packets? Thanks, Suzy in Texas