What is customer: Definition and 200 Discussions

I was wanting to send out a christmas card and mini catalog to my top 40 customers of 2008 and I wasn't sure if I could get that information from PPP.. ANYONE know? I just spent 10 min. looking around but I don't seem to see that feature..

Just had a home office lead who has broken 3 of the bowls from her spoon rest. She has the frames and no bowls. They are not a replacement part. does anyone have just the bowls?? Crystal

I have a customer that is looking for a few ideas for finger foods, dips and quick one dish type dinners I have a few ideas for dinners, like the white chili chicken, and the 30 min chicken, and i have the 29 min cookbook i was going to flip through.. but i am stuck on finger foods and...

I'm thinking about starting a preferred customer program... so many orders/bookings = gift... those of you who have done this, how does it work for you? what do you offer?

I have been going out of my way to try to help a customer whose friend presented me with two of her stones at a recent show. Although she has a receipt for the stoneware purchase, she seems to be a bit fuzzy on the name of the consultant. She knows the party was hosted by her cousin, who has...

I guess it is party my fault, because this was my first submitted show ( I should have waited for check to clear).... when I looked at my account everything looked good (enough money for party). Then I looked again the customers check bounced, I had a $10 return fee, and pampered chef tried to...

I have a customer who bought something at Host A's party. Now she went online and bought something at Host B's party. How do I link the two together so that her order history is accurate, and so I don't have a duplicate person in my system?

i have a customer looking for the cake tester, preferably more than one... she also is interested in the the no boil thingie. if any one has either they are willing to part with let me know.

I'm not sure if this is the right place or not, but in Customer Connection, when do they update the email designs they have? I'm wanting to start looking towards January 2009 with the extra host product. I don't have anything on my calendar for Nov/Dec, but part of that is on purpose. I have...

I am having a Customer Appreciation sale at my house this weekend... Most everyone has had a chocolate trifle, so I wanted to make something different. Anyone have a good recipe for an Apple Trifle? (I am thinking like apple pie or apple crisp?) Thanks!

This is a vent --- I am SO Frustrated right now!!!!! I returned 2 products six weeks ago for a friend of mine in exchange for another 2 products with a difference of $8 that she would have to pay. When I called they told me that since she paid with a credit card, they would simply charge the...

Hey guys, Last night I finally got around to sending the Customer Connection email about the HWC products on our website. THis information was also in my monthly email newsletter, but I still wanted to send this out as a last reminder. Well, today I got $70 in orders! Not much, but maybe...

I was wondering if anyone has a customer newsletter for November that they would like to share? I have seen several on here before that are great. I'm not so great with the computer when it comes to those things. Give me an excel worksheet and I'm great, but creating documents in Word or such...

i am patting myself on the back. i DID NOT want to make those CC Calls for the booth i just did over the weekend. i hate calling ppl i think are uninterested. But i did it anyway:D. i got to thinking how a "friend" of mine is another DS consultant and how she treats me, never calling, never...

Just curious how long before you all make your cc calls? When I give a call everyone tells me that it's still in the box. NO one is ever interested in having or booking any type of show from my calls. Any suggestions would be great!

Hello all I have a new customer that purchased in 1999 from a past consultant the generation II 12" Family Skillet. It only had a 2 yr warranty on it. What can I do for her? Or is there anything that can be done? Thanks in advance for any and all replies Mandy

I am in Customer Connection trying to send out several e-mails for the HomeMade for the Holidays. I choose my contact and go to the e-mail, choose HomeMade for the Holidays. It then says Insert Substitution, with a drop down box that says insert substitution variable you can click and it see...

I just got the following question from a customer/friend of mine. Any help would be appreciated. I really don't know what to answer. "Let me ask a question about the stoneware. Is there a disadvantage to having the glazed rather than the regular? I like the feel of the glazed better but I...

i am so frustrated - i did the call back with pc customer service b/c it was an hour wait - then when the phone rang i was in giving my son a bath and by the time i got to it they hung up!!!!!! :( does anyone have the fax # for customer service? a customer of mine sent in an adjustment which...

hi can you all tellme you booking scripts that you use for customer care and for booking. I am at a loss for words and a loss for bookings. I need some boks for september. I was going to do customer care calls tonight but need a script that sounds (normal) I know PC has one but if I get off...