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middlemamma said:This whole thing is so frustrating. I have PC dollars to spend and I am a new consultant. I had a order in PPP I was waiting to send through for 300 dollars in product to have for my home and shows. The shipping for that is going to be over $32. There is no $9.50 limit, I don't know where people are reading that. Today is March 1st, I have not placed a personal order this month. $34? Really....this was very poorly handled by HO. I will be calling tomorrow to complain. We all should be telling HO not just venting here. I understand the change, and that gas is going up again etc, but they did a piss poor job letting us know. And I feel like there should be a ceiling in the shipping. I shouldn't have to pay $34 for a personal order. In the "consultant shipping rates" it says any order over $200 pays 4% tax. My product total is $378.00. 4% of that is $15.12, yet PPP is charging me $33 and change. It makes no sense.
StacieB said:Wow I just noticed that there is shipping on Replacement Parts too. $4.75 for $1.00 order. Not cool at all!
monicag said:I have felt like since Doris left the company, that things are not communicated quite as well. Just my opinion.
esavvymom said:they should not change the shipping rates until they actually launch the newsite so we can actually do the combined shipping! I think they anticipated a broader roll out when they planned the timing.
nancycookspc said:SO I have a question-
This is from HO-
We wanted to minimize the impact of increased shipping rates on you. In the new website, we’ll have a good solution. You’ll be able to simplify and consolidate non-commissionable order types into three shopping carts:
Product Cart (Personal, Sample Products, Replacement Parts and Outlet)
Business Supply Cart (Supply, Paperwork Pre-Order, Business-Building Kit for New Consultants and Replacement Parts)
Kit Enhancement
You may experience an increase, decrease or no change to your typical shipping cost, depending upon the size of your order. The best way to lower your overall percentage of shipping charges will be to consolidate your orders as much as possible.
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I Understand it says NEW web...but what do we do in the interim??
I have someone that wants the garlic cleaner and its only 2.50
If I order it today on p3 s/h charges are 4.75 and I see no way to combine the orders to take advantage of the shipping chgs- DID I MISS SOMETHING????
That's what I meant about the beginning of the end of the entire replacement part program. I am not going to carry inventory of replacements nor combine orders to save shipping and then drive around town delivering them. They might as well cancel it now and be done with it. If this business decision stands, I am never going to mention replacement parts at a show as a value-added perk of doing business with PC, ever again.ChefBeckyD said:Yes - but ALL of my replacement part orders are directly shipped to the customer - which means they will still be paying way more for shipping than the cost of the part. :thumbdown::thumbdown::thumbdown:
wadesgirl said:I wish at least they would let us put replacement parts as part of a show! That's how I get most of my replacement orders at least then the customer wouldn't be paying twice.
heather223 said:Just a thought- while the cost to ship replacement parts in the past has been FREE we need to remember that it still costs the company money to ship these out. While I am not thrilled with the new shipping charges I am glad that they were not passed on to our customers and I can understand why they are charging us tiered shipping. It is just part of doing business. Everyone from the USPS to Fed Ex is increasing their shipping rates and we certainly can't expect PC to not change what they are charging in shipping.
crissy11 said:The shipping charges have always been included in the price for replacement parts.. they had to pay tax based on where it was being shipped... read the replacement part form... second line says All prices include shipping charges... so the customer has always been responsible for shipping but with it hidden in the cost it wasn't an issue...
crissy11 said:Becky.. look on your replacement parts order form you can download it from cc... it clearly states and has for the 13 years I have been selling that All Prices include shipping charges.. so if they don't lower the value of each part than they are getting double shipping fees..
crissy11 said:Becky.. look on your replacement parts order form you can download it from cc... it clearly states and has for the 13 years I have been selling that All Prices include shipping charges.. so if they don't lower the value of each part than they are getting double shipping fees..
• Shipping and State Sales Tax applies.
lt1jane said:those sneaky suckers at HO changed the form, it now reads:
Get off your high horse. I was a tongue in cheek remark. I realize you are the first person to generally take offense at everything others post, but really?WOW. Sneaky? It is changed because now shipping does apply. They would be irresponsible to not change the wording.
yankfan24 said:Has anyone else placed a supply order and had it shipped FedExSmartPost???? So, now the supplies that I need will take over a week to be delivered instead of the normal 2-3 days?? This is becoming ridiculous. It's also ridiculous when items go on back order, the hosts have to wait for them to be shipped to give out the rest of their orders AND now the backordered item is sent SmartPost which delays the deliver even further.
The shipping rate on supply orders is going up because starting on March 1, Pampered Chef will be implementing the direct shipping charges instead of the previous flat rate of $4.75. This change was announced in the Weekly Motivation and has been confirmed by our home office.
The new shipping rate will go into effect on March 1. Any supply orders placed after this date will be subject to the new direct shipping charges.
Yes, the new shipping rate will apply to all supply orders, including personal orders, kit enhancement orders, and regular supply orders.
Yes, you will still be able to group multiple orders together to save on shipping costs. However, the shipping rate will be higher depending on the total amount spent on the combined orders.
No, there are no exceptions to the new shipping rate. All supply orders will be subject to the direct shipping charges starting on March 1.