chefdiana2007
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BethCooks4U said:Please PM me with the number.
I knew about needing to call to get the replacement for those who bought them and had my hosts/guests do that. These pans were the ones I earned not bought. We did not have to call about those but I did anyway and they assured me they would automatically be sent. Last week? Yeah, that's what the email they sent on Friday said too. When I called tonight, they told me they haven't sent them to me at all yet. Upsetting that some not only got theirs but got them replaced already because of how they shipped them (dented). lol
rennea said:Still waiting for mine...
wadesgirl said:You can do the sneaky way in the Online Adjustment page to see if they have even gone out yet.
BethCooks4U said:Not showing up there either. :grumpy:
PaulaP said:What's the sneaky way????
They told me when I called the other day that they hadn't been shipped yet but soon...wadesgirl said:Did you call them yet?
BethCooks4U said:They told me when I called the other day that they hadn't been shipped yet but soon...
I called again just now and now they say that they were shipped on the 24th and are on the FedEx truck! :sing:
BethCooks4U said:I asked if there is any change in them so that we would know which were the old ones and which were the new ones (don't want to mix them up - warranty nightmare issues) and she said the finish is different.
Those that have them - is there a difference?
The Medium Sheet Pan (item #1721) and Large Sheet Pan (item #1722) are now available for sale.
You can begin selling these sheet pans now. The stop sell that was issued on March 26 has been removed.
The sheet pans were originally expected to be available on July 1, but they are now available earlier than anticipated.
All customer replacement orders, sample orders, and backorders are on schedule to arrive within the next few days.
Thank you for your patience while we resolved the issue with the sheet pans. We have replenished our inventory with high quality products and are excited for you to start selling them again.