I finally heard back from the email I got from VIP and this is what they said to me.
Hi Tracy,
Embroidered apparel can take a little longer to ship than pre-printed promotional material or Directors store items for instance. A shirt may be in stock but not decorated until it is ordered.
In the case of your order for a ribbon tote, Orders placed at Leadership were being shipped first. Your order is now in a pick list and should ship out today.
Marge DeLand
Obviously this is not a correct statement since I did point out to them that other consultants order theirs after me and got them within a couple of days
and that they had also received them before the people who ordered them at leadership. Sounds to me like they really don't have a system when it comes to dealing with orders.
Oh well
Tracy
Hi Tracy,
Embroidered apparel can take a little longer to ship than pre-printed promotional material or Directors store items for instance. A shirt may be in stock but not decorated until it is ordered.
In the case of your order for a ribbon tote, Orders placed at Leadership were being shipped first. Your order is now in a pick list and should ship out today.
Marge DeLand
Obviously this is not a correct statement since I did point out to them that other consultants order theirs after me and got them within a couple of days
and that they had also received them before the people who ordered them at leadership. Sounds to me like they really don't have a system when it comes to dealing with orders.
Oh well
Tracy