ChefJesssica
- 207
-
Join Chef Success Today! Get support for your Pampered Chef business today! Increase your sales right now! Download 1000s of files and images, view thousands of Pampered Chef support threads! Totally Free!
Non-Payment: What to Do When a Cheffer Refuses to Answer?
- Thread starter pamperdawn
- Start date
ChefJesssica
- 207
GeorgiaPeach
Silver Member
- 1,371
Chefgirl2 said:
I think there is something screwy with the posting times. I've noticed that I have responded to someone's post and my time is sometimes an hour BEFORE theirs! Weird...I just go by the # of the post.
Also, someone being allowed to delete their post can really make us all think we are losing our minds!
CAmomCookin4U
- 483
CAmomCookin4U
- 483
Chefgirl2
Gold Member
- 992
The time zones probably aren't the issue...we'll have to ask Greg tomorrow...
The issue is Holy Sh** read it and protect yourself. Call HO aske to have Darby rewarded for her efforts. I am sure they will want to talk to you.
It is sad but we have to be careful because if someone does have several screen names you can't be sure who it really is...
The issue is Holy Sh** read it and protect yourself. Call HO aske to have Darby rewarded for her efforts. I am sure they will want to talk to you.
It is sad but we have to be careful because if someone does have several screen names you can't be sure who it really is...
GeorgiaPeach
Silver Member
- 1,371
SillyChef said:
Actually, the threads are connected because they are about the same person. The problem is (and the reason it has all come up again) is that the Holy Sh*t thread deceived and misled so many people.
It is not my nature to jump into discussions that air other people's dirty laundry but it IS my nature to get very upset when innocent people are taken advantage of. This CS community is full of so many people that would give you the shirt off their back if they thought you were in need. I hate to think that they were scammed, both emotionally and financially.
Chefgirl2
Gold Member
- 992
SillyChef said:
It absolutely has a lot to do with the Holy Sh** thread.
Read the thread...30 people said they were on board for helping her recover costs reshipping the show. Some said they gave $10 where the original suggestion was $5. Last night I had someone IM me that she sent $20 to her palpay account. This adds up to way more than the $135 she said you all generously donated.
When I called PC to see about the policy on stolen shows. They asked why I was so concerned...I explained about the HOLY SH** thread. They wanted to help her get things right....From her signature I gave them Darby's info...THERE WERE NO CALLS about her show sent in on 01/31. They had an inquiry about what would happen if you forgot to send a show in a few days earlier than 01/31. In fact I think they said she only had a Dec show before that.
I tried to get Darby to make things right herself by letting her know PC and I knew what was going on. If you read my original reply you'll see her show was already delivered Feb 9th.
There are so many inconsistancies that it raised huge red flags.
When someone questioned something she ignores it.
The cost of her show rises quite a few times. It starts out being $250 in product. being missing. Then she adds direct shipping and the host items.
PC would NEVER have us do the tracking for FedEx.
PC would never tell us we had to reship it ourselves...then w/20% off $250 in missing product goes up to $350?
A huge amount of people responded and she thanks them and God and then realises that this $61 dollars will help toward the $356 she has helped.
Later she talks how God and your gracious $135 helped. Then she said she sent everything and it was $368.
People are stilling mailing and sending money to her.
Last night someone IM me that they sent $20 via palpay.
ON thread #173 you will see my first response. I didn't want to call her out, but I did give her an out. Notice that she never responded when I said her show was delivered on the 9th. The whole thread started on the 8th.
People are still sending money the next day.
Thread #187 I tell her that I double checked the policy and for her to call them.
Darby mentioned that HO took care of everything and had all of her messages and calls. There are still not any.
Thread #234 I tried to give Darby an out when I said she could mail it back with a Thank you note. I didn't want anyone else losing money.
I was slammed. By several of you.
I had my feelings hurt and tried to stay quiet.
Then I started feeling bad for not speaking up sooner.
When this thread "What would you do" was started no one mentioned Darby. I felt responsible to let everyone know to use caution.
Darby implicated herself.
Pampered Chef has called me twice.
As I mentioned before this a great company. I want my downline reading the positive true facts. Not lies.
I love Chefsuccess and have reccomended it to my recruits. If they got on the anti FedEx/Pc band wagon that she started, I probably wouldn't have happy consultants building strong teams.
I hate stress and rarely get involved in other peoples problems, but this was the right thing to do this time.
If it is true about her using different screen names. Then just be careful. Call Pampered Chef and let them know how you feel about Her, Fedex, and how she was treated by the HO. See what they say.
BethCooks4U
Gold Member
- 13,010
WOW. That's all I can say!
Thank you, Elaine, for doing all that research. It is our nature to trust and when we are burned it always shocks us.
My advice (TIOLI):
NEVER send something to anyone without payment first.
If you give someone anything expect it to be a donation. I was always taught that I should never "loan" anyone anything if I can't afford to be without it - money or stuff - consider it a gift. You never know if you will get it back.
It was awesome that so many of you helped Darby out when you thought she was in trouble and aweful that it turned out like this. The lesson learned is that if this kind of thing would come up again a better use of our time would be to contact PC and express outrage that they would handle it that way (rather than spending the time to send an individual money). PC DOES listen to us. And THEY know if it is a scam or not!
We are all here to help and be helped to make our PC business better! Let's use our energies for that!
Thank you, Elaine, for doing all that research. It is our nature to trust and when we are burned it always shocks us.
My advice (TIOLI):
NEVER send something to anyone without payment first.
If you give someone anything expect it to be a donation. I was always taught that I should never "loan" anyone anything if I can't afford to be without it - money or stuff - consider it a gift. You never know if you will get it back.
It was awesome that so many of you helped Darby out when you thought she was in trouble and aweful that it turned out like this. The lesson learned is that if this kind of thing would come up again a better use of our time would be to contact PC and express outrage that they would handle it that way (rather than spending the time to send an individual money). PC DOES listen to us. And THEY know if it is a scam or not!
We are all here to help and be helped to make our PC business better! Let's use our energies for that!
dannyzmom
Gold Member
- 9,321
rennea
Gold Member
- 3,728
thechefofnorthbend
- 1,129
After seeing this last night I sat with my husband, showed him what was being said and we prayed about it and decided that although it's not required that I defend myself, I am expected to. I could spend all my time on here trying to figure out what happened and why this took such a turn but I know that would only draw this out even more. I will say this. I am sorry if I offended anyone, hurt anyone, or came across as scheming anyone or anything else in that nature. You all are going to have your own opinions and feelings and ideas and that is ok.
I should be thankful that there are people out in the world who will always feel the need to take it upon themselves to be the guiding light for the "so called” lost souls of the universe. I also now know that every move I make in my PC business MUST be run through someone's approval, otherwise I am just a lying, conniving evil person out to screw the innocent and bring FedEx and TPC to a grinding halt. At least I know that at any given time anyone can call up HO and "check up" on anyone and HO freely gives out this information. Good to know.
It absolutely has a lot to do with the Holy Sh** thread.
Read the thread...30 people said they were on board for helping her recover costs reshipping the show. Some said they gave $10 where the original suggestion was $5. Last night I had someone IM me that she sent $20 to her palpay account. This adds up to way more than the $135 she said you all generously donated. I have every receipt from Paypal sent to me and I will gladly post them. The total was $140.00, so I admit; I lied and was off by $5.00. I NEVER asked for this to be sent and asked each one if they would like reimbursement. I was asked to donate the $ to a good woman's cause, which I did. $135.00 went to Women's Safety & Resource Center
Providing emergency services to victims of domestic violence and sexual assault in Coos County. If you would like I can post the phone number and the name of which I spoke too about sending this donation in.
When I called PC to see about the policy on stolen shows. They asked why I was so concerned...I explained about the HOLY SH** thread. They wanted to help her get things right....From her signature I gave them Darby's info...THERE WERE NO CALLS about her show sent in on 01/31. They had an inquiry about what would happen if you forgot to send a show in a few days earlier than 01/31. In fact I think they said she only had a Dec show before that. Actually I had 2 December shows; only 1 of these was the issue at hand. One was submitted on 12/22 and the other on 12/27. I also had a show in January, did whomever you spoke to at HO forget to divulge that bit of information?
I tried to get Darby to make things right herself by letting her know PC and I knew what was going on. If you read my original reply you'll see her show was already delivered Feb 9th. This was a show delivered to the hostess, in CA from the show submitted in January, again, I guess they forgot to tell you all of that.
There are so many inconsistancies that it raised huge red flags.
When someone questioned something she ignores it.
The cost of her show rises quite a few times. It starts out being $250 in product. being missing. Then she adds direct shipping and the host items.
PC would NEVER have us do the tracking for FedEx.
PC would never tell us we had to reship it ourselves...then w/20% off $250 in missing product goes up to $350?
A huge amount of people responded and she thanks them and God and then realises that this $61 dollars will help toward the $356 she has helped.
Later she talks how God and your gracious $135 helped. Then she said she sent everything and it was $368. The total amount for the show in question was $673.54, in which $368 I was responsible for, as this was the shipment that was coming to my address.
People are stilling mailing and sending money to her. Actually, no, you are wrong. And I'd love to know how would no that.Last night someone IM me that they sent $20 via palpay.
ON thread #173 you will see my first response. I didn't want to call her out, but I did give her an out. Notice that she never responded when I said her show was delivered on the 9th. The whole thread started on the 8th.
People are still sending money the next day.
Thread #187 I tell her that I double checked the policy and for her to call them.
Darby mentioned that HO took care of everything and had all of her messages and calls. There are still not any.
Thread #234 I tried to give Darby an out when I said she could mail it back with a Thank you note. I didn't want anyone else losing money. The replacement order was shipped and delivered to me on Friday 2/16/07, was this information not given to you either? I also had a refund of the personal order I submitted to replace it myself; again I guess you were not told of this.
I was slammed. By several of you.
I had my feelings hurt and tried to stay quiet.
Then I started feeling bad for not speaking up sooner.
When this thread "What would you do" was started no one mentioned Darby. I felt responsible to let everyone know to use caution. Darby implicated herself. How is implicating myself because I WAS the person in question there, such a horrible thing? I was the one who flaked on the consultant with a timely payment and I take responsibility for that, again I have explained all this in THAT thread. I paid her, late, but she was paid.
Pampered Chef has called me twice.
As I mentioned before this a great company. I want my downline reading the positive true facts. Not lies.
I love Chefsuccess and have reccomended it to my recruits. If they got on the anti FedEx/Pc band wagon that she started, I probably wouldn't have happy consultants building strong teams. I never, and I repeat never slammed or bashed either PC or FedEx. I wanted to make sure that neither of them looked bad in anyway. I was the first to say "things happen, unfortunatly".
I hate stress and rarely get involved in other peoples problems, but this was the right thing to do this time.
If it is true about her using different screen names. Then just be careful. Call Pampered Chef and let them know how you feel about Her, Fedex, and how she was treated by the HO. See what they say. This is the most absurd thing as of yet. My only screen name is thechefofnorthbend. Why you would think that I have two different screen names is interesting.
The only thing that I can offer to all of you who feel that I am so evil and that I have the heart to screw everyone is my utmost apologies. For those of you who feel that you have been taken advantage of, please let me know and I will do what I can to right this wrong.
I thought I could share an experience with all of you, as I see happen in this forum on a daily basis. I will be sure to explain everything and have the written and recorded documentation to prove it, next time I decide to share anything, since I can count on it always being questioned and verified.
I should be thankful that there are people out in the world who will always feel the need to take it upon themselves to be the guiding light for the "so called” lost souls of the universe. I also now know that every move I make in my PC business MUST be run through someone's approval, otherwise I am just a lying, conniving evil person out to screw the innocent and bring FedEx and TPC to a grinding halt. At least I know that at any given time anyone can call up HO and "check up" on anyone and HO freely gives out this information. Good to know.
It absolutely has a lot to do with the Holy Sh** thread.
Read the thread...30 people said they were on board for helping her recover costs reshipping the show. Some said they gave $10 where the original suggestion was $5. Last night I had someone IM me that she sent $20 to her palpay account. This adds up to way more than the $135 she said you all generously donated. I have every receipt from Paypal sent to me and I will gladly post them. The total was $140.00, so I admit; I lied and was off by $5.00. I NEVER asked for this to be sent and asked each one if they would like reimbursement. I was asked to donate the $ to a good woman's cause, which I did. $135.00 went to Women's Safety & Resource Center
Providing emergency services to victims of domestic violence and sexual assault in Coos County. If you would like I can post the phone number and the name of which I spoke too about sending this donation in.
When I called PC to see about the policy on stolen shows. They asked why I was so concerned...I explained about the HOLY SH** thread. They wanted to help her get things right....From her signature I gave them Darby's info...THERE WERE NO CALLS about her show sent in on 01/31. They had an inquiry about what would happen if you forgot to send a show in a few days earlier than 01/31. In fact I think they said she only had a Dec show before that. Actually I had 2 December shows; only 1 of these was the issue at hand. One was submitted on 12/22 and the other on 12/27. I also had a show in January, did whomever you spoke to at HO forget to divulge that bit of information?
I tried to get Darby to make things right herself by letting her know PC and I knew what was going on. If you read my original reply you'll see her show was already delivered Feb 9th. This was a show delivered to the hostess, in CA from the show submitted in January, again, I guess they forgot to tell you all of that.
There are so many inconsistancies that it raised huge red flags.
When someone questioned something she ignores it.
The cost of her show rises quite a few times. It starts out being $250 in product. being missing. Then she adds direct shipping and the host items.
PC would NEVER have us do the tracking for FedEx.
PC would never tell us we had to reship it ourselves...then w/20% off $250 in missing product goes up to $350?
A huge amount of people responded and she thanks them and God and then realises that this $61 dollars will help toward the $356 she has helped.
Later she talks how God and your gracious $135 helped. Then she said she sent everything and it was $368. The total amount for the show in question was $673.54, in which $368 I was responsible for, as this was the shipment that was coming to my address.
People are stilling mailing and sending money to her. Actually, no, you are wrong. And I'd love to know how would no that.Last night someone IM me that they sent $20 via palpay.
ON thread #173 you will see my first response. I didn't want to call her out, but I did give her an out. Notice that she never responded when I said her show was delivered on the 9th. The whole thread started on the 8th.
People are still sending money the next day.
Thread #187 I tell her that I double checked the policy and for her to call them.
Darby mentioned that HO took care of everything and had all of her messages and calls. There are still not any.
Thread #234 I tried to give Darby an out when I said she could mail it back with a Thank you note. I didn't want anyone else losing money. The replacement order was shipped and delivered to me on Friday 2/16/07, was this information not given to you either? I also had a refund of the personal order I submitted to replace it myself; again I guess you were not told of this.
I was slammed. By several of you.
I had my feelings hurt and tried to stay quiet.
Then I started feeling bad for not speaking up sooner.
When this thread "What would you do" was started no one mentioned Darby. I felt responsible to let everyone know to use caution. Darby implicated herself. How is implicating myself because I WAS the person in question there, such a horrible thing? I was the one who flaked on the consultant with a timely payment and I take responsibility for that, again I have explained all this in THAT thread. I paid her, late, but she was paid.
Pampered Chef has called me twice.
As I mentioned before this a great company. I want my downline reading the positive true facts. Not lies.
I love Chefsuccess and have reccomended it to my recruits. If they got on the anti FedEx/Pc band wagon that she started, I probably wouldn't have happy consultants building strong teams. I never, and I repeat never slammed or bashed either PC or FedEx. I wanted to make sure that neither of them looked bad in anyway. I was the first to say "things happen, unfortunatly".
I hate stress and rarely get involved in other peoples problems, but this was the right thing to do this time.
If it is true about her using different screen names. Then just be careful. Call Pampered Chef and let them know how you feel about Her, Fedex, and how she was treated by the HO. See what they say. This is the most absurd thing as of yet. My only screen name is thechefofnorthbend. Why you would think that I have two different screen names is interesting.
The only thing that I can offer to all of you who feel that I am so evil and that I have the heart to screw everyone is my utmost apologies. For those of you who feel that you have been taken advantage of, please let me know and I will do what I can to right this wrong.
I thought I could share an experience with all of you, as I see happen in this forum on a daily basis. I will be sure to explain everything and have the written and recorded documentation to prove it, next time I decide to share anything, since I can count on it always being questioned and verified.
gilliandanielle
- 6,076
I am the one that Elaine is talking about- I sent Darby the $20 because I felt she really needed it. I was blown away when I logged on last night and sat on this thread for almost 3 hours trying to get everything figured out.
In the interest of fairness I did try to contact Darby by PM and get her "side" of this, but she didn't respond even when it showed she was online. I can only go by the information provided to me by this thread and several other PM's... at this point in time I can't do anything but side with Elaine & Lisa. I feel so stupid! The whole situation has been a horrible reminder than no matter how comfortable we feel here at CS- this is still the internet!
In the interest of fairness I did try to contact Darby by PM and get her "side" of this, but she didn't respond even when it showed she was online. I can only go by the information provided to me by this thread and several other PM's... at this point in time I can't do anything but side with Elaine & Lisa. I feel so stupid! The whole situation has been a horrible reminder than no matter how comfortable we feel here at CS- this is still the internet!
cooking.with.ann
Gold Member
- 227
Chefgirl2
Gold Member
- 992
Original in black. darby reply red My Response in black bold
Darby, you were given the chance to correct everything 3 times. If you hadn't ignored everyone that you owed money or product then the suspicion would not have been stated where I felt I needed to share what you and I absolutely know is the truth.thechefofnorthbend said:
cooking.with.ann
Gold Member
- 227
pamperedlinda
Gold Member
- 10,264
I absolutly do not know what to think after reading and re-reading all of this! I am a trusting and compassionate person and I do not want to believe that "one of us" took advantage of so many of us. At this point, I don't know WHAT or WHO to believe. Both sides have very compelling arguements. Part of me is trying to convince myself that all of this is a HUGE HUGE misunderstanding and another part of me is very hurt and pissed at the mere thought that someone would do something this. I hope that the truth does come out. I know that I gave $10 with the hope and belief that it would help someone in need; I am hoping that it is now helping an unfortunate person in a women's shelter have a better shot at happiness.
CAmomCookin4U
- 483
Well it has been stated that $135 NO $140 was from paypal. But what about all the mailed moneypamperedlinda said:
I am a trusting and compassionate person and I do not want to believe that "one of us" took advantage of so many of us. At this point, I don't know WHAT or WHO to believe. Both sides have very compelling arguements. Part of me is trying to convince myself that all of this is a HUGE HUGE misunderstanding and another part of me is very hurt and pissed at the mere thought that someone would do something this. I hope that the truth does come out. I know that I gave $10 with the hope and belief that it would help someone in need; I am hoping that it is now helping an unfortunate person in a women's shelter have a better shot at happiness.
When Only $135 was donated
BethCooks4U
Gold Member
- 13,010
Do you KNOW that it was donated? I haven't seen anything to verify that...CAmomCookin4U said:Well it has been stated that $135 NO $140 was from paypal. But what about all the mailed money
I believe in people and I sure hope that this is all a mistake but I have to say the arguements are compelling.
CAmomCookin4U
- 483
GeorgiaPeach
Silver Member
- 1,371
pamperedlinda said:
I am a trusting and compassionate person and I do not want to believe that "one of us" took advantage of so many of us. At this point, I don't know WHAT or WHO to believe. Both sides have very compelling arguements. Part of me is trying to convince myself that all of this is a HUGE HUGE misunderstanding and another part of me is very hurt and pissed at the mere thought that someone would do something this. I hope that the truth does come out. I know that I gave $10 with the hope and belief that it would help someone in need; I am hoping that it is now helping an unfortunate person in a women's shelter have a better shot at happiness.
I really doubt the whole truth will ever come out. I didn't send money but I feel horrible for those of you that did. Darby choose to respond to Elaine's post but there are still inconsistencies that remain. Calling her director...not calling her director (see my post earlier), etc.
No one has even mentioned the other thread (Big Shoe...show) where she said she left the show at $775 and then closed it 4 days later and it was $1454.50. While, I guess, it's not impossible to collect $679 in outside orders after a show. It, once again, seems fishy do that in 4 days.
Lots of inconsistencies...lots of direct questions being ignored.
I think the saddest thing that has come from this is that CS has always felt like a safe place to come to to share our joys and our sorrows. Now we will probably question/wonder about things we hear on here.
smarteez2
Gold Member
- 570
dannyzmom
Gold Member
- 9,321
chefkristin
Gold Member
- 2,934
This is all so sad! What is happening to everyone? This is turning into an explosion! I am sorry to say that I also just start reading this thread and I also must have missed "The Holy S**T thread". It is scary to think though that someone out there may be taking advantage of a lot of people. Whether it is true or not, Gillian is right in saying that even though we all feel so close to each other we still don't really KNOW each other and this is still the internet. Maybe this is a good wake up call for all of us. This web site is supposed to be for Pampered Chef consultants to get advice on how to run their business, files to share and things of that nature. Maybe we need to get back to that. Sort of sad because I also felt that I was closer to some of you than people I actually know.
PamperedChefDebi
Silver Member
- 1,186
Wow. I don't even know what to think. There are some good arguments. I'm also curious, has anyone ever had any problem with Darby's Cheffer apparel? I've never heard of any and I guess if she were so unethical, someone would have had problems there too.
One thing I would like to know, how many did give money and how much? I sent $10 though I never heard anything directly nor was I ever asked directly if I would like it returned. If it was donated, great. That's fine by me. But with my $10, Gillian's $20, and Linda's $10, right there is $40. That ONLY leaves $100 between, what was it, 27 others?
One thing I would like to know, how many did give money and how much? I sent $10 though I never heard anything directly nor was I ever asked directly if I would like it returned. If it was donated, great. That's fine by me. But with my $10, Gillian's $20, and Linda's $10, right there is $40. That ONLY leaves $100 between, what was it, 27 others?
Chefgirl2
Gold Member
- 992
All of this can be validated on Monday when anyone can call HO to ask about Darby's shoddy treatment by HO and FedEx. Call the 1-888 our-chef click option 3 for Director and Consultant Services. Then explain why you are calling. If you donated money then please follow through on this so it doesn't happen again.
I only replied to this thread to prevent this from happening again. No names were mentioned until Darby's poor me tirade.
In a sad way I feel sorry for her. But, not when I see others that rightly question her get ignored or worse, made to feel bad and into supporting her.
I only replied to this thread to prevent this from happening again. No names were mentioned until Darby's poor me tirade.
In a sad way I feel sorry for her. But, not when I see others that rightly question her get ignored or worse, made to feel bad and into supporting her.
Paige Dixon
- 1,017
I keep reading the advice to re-read the Holy Shit thread and see the inconsistancies. I re-read it and I don't see anything suspicious. I'm not sure why Darby is being attacked, but it looks like it's because she hadn't paid for the pink quick-stir pitcher. Wow. I think I'd quit if I were her. I'd certainly have the "**** off" attitude towards this forum. Geez.
nikkijo
- 1,552
One of the inconsistencies is that Darby "claimed" that she called HO about a shipment that was "stolen". Every time we talk to someone at HO it is documented (especially in an instance of a stolen shipment), in the holy sh** thread I thought that it was odd that when Elain called HO because she was concerned about them not doing anything about this, and that it could happen to any of us she found out that Darby has never called. She was also told that the shipment was not delivered yet, it was set to be delivered the next day. I know that I was waiting to donate money to see if HO would pull through, I am glad that I waited.
Debi has a great point, where is the rest of the money from everyone that donated? I know on the other thread some had already mailed a donation before HO cleared it up, if she even called them about this topic.
Hopefully Darby did donate all of the money she received instead of keeping it for herself. Maybe she could scan in the receipt for her donation or a copy of a cashed check?
Debi has a great point, where is the rest of the money from everyone that donated? I know on the other thread some had already mailed a donation before HO cleared it up, if she even called them about this topic.
Hopefully Darby did donate all of the money she received instead of keeping it for herself. Maybe she could scan in the receipt for her donation or a copy of a cashed check?
Chefgirl2
Gold Member
- 992
PamperedChefDebi
Silver Member
- 1,186
One other thing I do want to point out.... Elaine said HO had no record of Darby's call. Well, I have called HO about product replacements and then had to follow up a week later and was told there was no record of my first call. So....there is the possibility that whoever we speak to in the call center doesn't ALWAYS properly document the calls.
thechefofnorthbend
- 1,129
I said I would post this. This is the letter that I received after the donation was made. There is also a copy of the canceled check. I'm sorry that I do not have the envelope that the letter came in. I must have thrown it away.
In reference to my calls to HO, I called and they called me back. I have had numerous conversations with those in customer service and consultant and director services. I returned every one of their calls, and they returned every one of mine. It has been resolved.
In reference to my calls to HO, I called and they called me back. I have had numerous conversations with those in customer service and consultant and director services. I returned every one of their calls, and they returned every one of mine. It has been resolved.
dianevill
Gold Member
- 2,539
I had a problem with a new consultant saying that she called HO numerous times, they didn't return her calls, didn't follow through, etc. I finally called HO myself and the lady told me EVERY call is documented electronically.
A few weeks ago I started a thread about my trifle base breaking, and when I called HO they wouldn't send me a new one. After the encouragement from others on this forum, I called back and inquired. The CSR I spoke with said, "I see you called about this earlier, too." BTW, she did send me a new one (LOVE our Customer Service. They really do want to make things right!)
A few weeks ago I started a thread about my trifle base breaking, and when I called HO they wouldn't send me a new one. After the encouragement from others on this forum, I called back and inquired. The CSR I spoke with said, "I see you called about this earlier, too." BTW, she did send me a new one (LOVE our Customer Service. They really do want to make things right!)
PamperedChefDebi
Silver Member
- 1,186
PamperedChefDebi
Silver Member
- 1,186
Chef Diane
- 498
PamperedChefDebi
Silver Member
- 1,186
thechefofnorthbend
- 1,129
Sorry for the mutliple posts...I am in contact with the hostess to have her get me a copy of the guest order summary. I should have a copy myself, and I am trying to figure out how to print that from PP (I now have P3 istalled and I am having technical issues with PP 16.0), but I had given that to her along with all of the orders. She should have that to me by Monday morning and I'll scan that in too.
chefann
Gold Member
- 22,111
janetupnorth
Gold Member
- 14,905
thechefofnorthbend
- 1,129
Chef Diane said:
Usually a box pops up each time you log on that says "you have a PM from so in so". Not all of the time does it pop up for me, so yes, there have been times I have been online and didnt respond to a PM because I dodnt know I had one, not because I choose to ignore it. Sometimes I just pop on quickly and then run off to do my things during the day and I am actually "still logged on" even though I am not sitting in front of my computer screen.
<h2>1. What are my options if a cheffer refuses to pay for an item I sold them?</h2><p>If a cheffer has not paid for an item you sold them, your first step should be to reach out to them through email or private message to remind them of the payment and ask for an update. If they still do not respond or refuse to pay, you can escalate the issue to your manager or the customer service team at Pampered Chef for further assistance.</p><h2>2. What should I do if a cheffer is not responding to my emails regarding non-payment?</h2><p>If a cheffer is not responding to your emails regarding non-payment, you can try reaching out to them through a different method such as a phone call or a private message on a different platform. If they still do not respond, you can escalate the issue to your manager or the customer service team at Pampered Chef for further assistance.</p><h2>3. Can I take legal action against a cheffer who refuses to pay?</h2><p>If all attempts to reach a resolution with the cheffer have been unsuccessful, you may consider taking legal action. However, it is always best to try to resolve the issue through communication first and only pursue legal action as a last resort.</p><h2>4. How does Pampered Chef handle non-payment issues between cheffers?</h2><p>Pampered Chef takes non-payment issues seriously and has a dedicated customer service team to assist with resolving these types of issues. They may reach out to both parties involved to gather more information and help mediate a resolution.</p><h2>5. What should I do if the cheffer who has not paid is a prominent poster in the community?</h2><p>If the cheffer who has not paid is a prominent poster in the community, it may be beneficial to reach out to them privately first before escalating the issue. They may have a valid reason for not paying and it is always best to try to resolve the issue through communication before involving others or taking legal action.</p>
Related to Non-Payment: What to Do When a Cheffer Refuses to Answer?
Similar Pampered Chef Threads
- imported_iteachurkid Buy and Sell Items
imported_iteachurkid
- Liquid Sky General Chat
pampered1224
- finley1991 Buy and Sell Items
PampMomof3
- finley1991 Buy and Sell Items
finley1991
- naekelsey Pampered Chef Shows
naekelsey
- babywings76 Business, Marketing and Customer Service
NooraK
- akrebecca General Chat
ShellBeach
- PampMomof3 Buy and Sell Items
PampMomof3
- chefsteph07 Business, Marketing and Customer Service
chefsteph07
- Sheila General Chat
Sheila