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nicki25 said:I ordered 100 catalogs a while ago and got them late last week. I just had the chance to get them out and start stamping them. They are all SPANISH catalogs!!!! I can't use any spanish catalogs. Will they replace them????
smilesarepriceless said:I want to say a HUGE THANK YOU to Nicki..I called again after reading her post..and got someone who was willing to be kind ..and she sent Fed ex to pick up the spanish ones..and they are sending me out 50 more english ones
!!
Replacement Spanish catalogs typically take 2-3 weeks to arrive, depending on your location and shipping method.
Unfortunately, we are unable to customize the replacement catalogs. They will be the most recent version of our Spanish catalog available at the time of shipment.
No, you do not need to return the late English catalogs in order to receive replacement Spanish catalogs. However, we do ask that you recycle or donate the English catalogs instead of throwing them away.
No, there are no additional fees for getting replacement Spanish catalogs. We will cover the cost of the replacement catalogs and shipping.
If this happens, please contact our customer service team. They will be able to assist you with any issues or concerns regarding your catalogs.