What is customers: Definition and 173 Discussions

So, I know all the rules about posting online and linking my website and such, so this isn't a question about that. What I am curious about, is how many of you include your customers and hosts as friends on Facebook? This business is all about personal relationships, and we know that customers...

I have a question. Do any of you have customers that don't pay up front? At my show last night I had 2 guests that I told at least 3 times to pay, still did not pay. I sent them e-mails last night just to remind them that I can't place an order that has not been paid for. Between the two...

Hey guys! I am doing a booth at an event in November that encourages C&C items...as a result I have a collection of stuff from here and there along with some smaller stuff I will be offering to sell. My neighbor and good friend sells Tastefully Simple and we will be located at different areas...

My wife April is a Consultant & I help her with the back office stuff... Issue: We have voicemail that a customer from a recent show, and her friend customer# 2, both ordered one each the #2225 Measure-All Cup @ $10.00 but thought they ordered the #2175 Easy Read Measuring Cups @ $23.00. The...

I was at a mechanic shop today wearing my PC shirt and started talking to the only 2 females that worked there about PC. A mechanic (male) came up to me and asked if he could order a pizza stone. I would have never thought to approach him first about PC.

I brought my suprise box from Conference to the vet clinic where my daughter works. Besides her fellow workers looking, 3 customers started shopping too and wanted a ctalogue. I sold everything at way below cost and still made a huge profit. There must be $200 worth of items in a $50 box. I...

In the past month I have had someone (one of them my sister) say that they have made an outlet order but I've never seen anything show up on my activity list. I'm assuming they simply went to the corporate website and entered an order without going to my website. That means someone else got MY...

Is it really true that they suggest you send out the new info from conference? Or do they suggest you wait and send after the 20th? If HO truly suggests that wave 1 and 2ers send out info to the consultant's customer base but specifically asks you to not tell other consultants than I am...

Starbucks double-charges a million customers - Local business- msnbc.com ;)

Newbie here! One of my customers has the following questions.... "I thought I sealed my new large round stone but I cooked frozen pizza on it last night and it stuck pretty good. I cleaned it off the best I could and then sealed it. Will it be ok?" Please help me out!!!:chef:

I hope I am putting this in the right place...anyway, I would like to know how you guys handle this. I am doing a fundraiser and each board member is taking orders. Well, one lady had her office put all the orders on one form to save on the "OMG that's outrageous $4.25" shipping!!!! There are...

When you are booking a customer's cooking show, how do you do manage your actual calendar? What I mean is, if they say "I want XX month", but you don't remember all the dates you have open in the month (I'm not that a walking calendar!)- since you know that you have nearly EVERY date open....so...

How much (or how often) has your customer base been ordering lately?? I have sent my newsletter out every month along with a mid-month outlet for the last 3 years. And so far this year I have had zero orders! I don't know if it is the times, I mean my shows have been $700-$1000 (when I have...

I'm in need of information on submitting a show that was held on a nearby Indian Reservation. This is a catalog and all of the guests live on the reservation, therefore they are all tax exempt. I know there is a specific tax exempt number that I need from each guest, however I'm not sure if...

I have a pretty loyal (or so I thought) customer that wanted to do a show with me and she keeps "not being" home so I can't give her a host packet, plus she hasn't set a concrete dae with me. So she said she would do a catalog show. I have her stuff ready and waiting for her. And then I run...

So I had this idea that I want to implement but I wouldn't mind some feedback. I'm kind of brainstorming this as I plan how to let them know what I mean. The thing is the disney trip is for 4 and it's just my husband and myself. I had planned on just bringing my best friend and her husband but I...

One of my customers told me the other day she couldn't order from the outlet from my site, and I just thought she clicked on the wrong thing. So I went on today and clicked "order products" then "place order" under "not invited" and it takes me back to the same page- so the link/button goes...

Those of you who have a Yahoo Group set up for your hosts and customers, how do you use it? Is it just to send out your newsletter? I started one, but I am not exactly sure what I plan to do with it. Just thought I would put it out here for ideas. Thanks!!

Please help me to understand this: I had a customer who received a product in December. She did not like it and wanted it exchanged. I phoned in the product adjustment and gave the credit card information for the difference in price. FedEx came and picked up the product, but just this week...

Do you warn customers if what they are wanting is going to be restyled in a few months? I have a guest who wants to order the garlic press. I am assuming it's best to just play dumb and not even mention new items so people don't hold out on their spending, right? But if I don't let her know...

I had received an email that one of my shows that I submitted before the Christmas deadline MAY not have the DCB's on it and that the customers would receive their product late BUT would also get a refund of the price. So far, none of the affected customers have received their refund. Anyone...

I sent out an email to my customers this morning and have two orders already!I was $150 away from the $1500 for the month and I'm getting closer now!There is a nice email on Customer Connection. If you don't use that feature, you can email it to yourself and forward from there. Just be sure to...

I sent out an email to my customers this morning and have two orders already!I was $150 away from the $1500 for the month and I'm getting closer now!There is a nice email on Customer Connection. If you don't use that feature, you can email it to yourself and forward from there. Just be sure to...

Has anyone had it happen where a customer gets charged twice by PC? I just had a customer call me who was at a show of mine this month. The show was submitted 11/17. She said that her credit card statement shows a charge of $51.37 on 11/18 (this was the correct amount, so there's no problem...

I've been given the opportunity to do a multi vendor show organized by an Avon consultant, they want $20 for the booth its at a local resturant I'm worried that I'll spend the $20 and not recoup my loss but I'm also desperate to get my name out more and get more customers!!

Now this is a first for me, but tell me if you have encountered this: I called in an adjustment yesterday (called because it was an exchange) and I was told by the Customer Service Rep that since the customer lived within 3 miles of a FedEx/Kinkos that she had to drop of the return. The rep...

I'm meeting a customer tomorrow to sign up! Holy cow! For those who don't think they can do it, this is 4 in 2 1/2 months!

Does anyone have a standard thank you note that they send to customers they don't know who order off their website? Or if you don't already have one but are good at wording things, would you be willing to help me out? I'd like something that says thank you for your order, if I can ever be of...

I got some unexpected help with a couple of new customers while getting fitted for eye glasses. I was showing the catalogue to the employees that had never heard of Pampered Chef when a former host walks in and starts talking about her party and her new tools and even placed another order on...

I don't have P3 as I'm in Canada. Can I print a list of people who have purchased stoneware that includes their phone number?? I know how to print the Total Items Sold History but that doesn't include phone numbers...any other way to do this?