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Ok can someone make me feel better about this? CC authorization is down so they are not authorizing cards as you submit. I sent in 3 shows tonight. Only 1 is showing up on consultants corner and it has a declined card. I got this email. Does this mean if there is a declined card that I...
For those who have submitted shows this month - how long is it taking for HO to process the credit cards, and for the shows to show up on your shipping status page?
I submitted two shows this morning...and I'm just wondering when to start looking for them so I'm not babysitting my computer. :)
Hello all! I was trying to close a show tonight on PP3 and it took forever to authorize credit cards. Ended up putting a checkmark next to each one but then I got a message saying Home Office unable to verify (or something like that). Anybody know what this means? Anything I can do besides...
So how do you authorize a credit card? I have been doing it at the end when I hit finish then click through and it says if it is declined or authorized but can I/how do I authorize it at the show immediately? (or can I)
Ok. I got the email from PC saying to make sure you have the most current version of P3 by Sept 30th for the Credit Card Authorization thing.
But my question is, doesn't it automatically do updates whenever I open it?? I really don't want to run a Manual Update (since they don't bother to...
Just submitted my first show using the new credit card authorization part. It was really cool and nice to know that nothing will be declined afterwards. Not a good thing if you are submitting late and night and need it to reach an incentive but nice to know I don't have to follow up with...
Help! I had a show that did not reach $150. I can combine it with another show, but I have 2 credit card orders on the one show. How can I transfer the CC number? Or is there a way to Combine 2 shows on pampered partner?
Who was on the call today with Jean Jonas and Doreen Grass?
What do you all think about the new system of verifying the card before submitting? What a cool new feature. I know I'll really like it. And I plan to submit the shows with the host on the phone so that if there's an issue I don't...
Trying to submit a show. The host used her credit card and put some of the orders on-line. Now it's giving me the red "NO" circle saying that the credit card has been used on other orders. Since when did that matter?
Really?
I submitted a show Monday night to earn the HWC products. Tuesday at 2 p.m. I got an email about a declined card. I just resolved it this morning.
I just double checked the email and it said "To ensure timely order shipment and commission payment, please resolve these orders no...
I submitted a show yesterday afternoon at 5pm. I checked around 8pm and it says that it's on hold. I called HO because nothing is listed in the declined credit cards section of consultant's corner. There is a cc that was declined (my sister). She ran it again and it was still declined.
I...
ok so I have a credit card from an order from my PWS , put it through no problem on p3 THEN RED DOT why ??? . So I called Tec support
The credit card and the address don't match ............. when the woman took out the credit card she lived __________ then she moved to _________ , I have...
I remember getting an email about requiring a mailing address to use credit cards. When does this go in effect? Does this mean that I can never put someone else's credit card on an order? I will sometimes close a show without a payment and then get a credit card a few days later and put it on my...
Not sure where to put this..so I figured I would pick the section that seemed best..anyway.
I have a host who is closing her show today and she wants to use her boyfriend's credit card to pay for her order. Can I do that or do I need to put his name on the show instead of hers?
Did everyone get the email from HO about the new credit card procedure about the billing Zip code?
Just a quick question, do you think it will matter if the zip code is different than the physical address? Sometimes I have hosts that pay for orders on their own card and have their friends...
Can I submit using pampered partner with my credit card? I don't have my pc debit card yet (I'm new) but can I send the order online and pay using my credit card? The two people for my catalog show paid using cash. Thanks!
I was not sure where to put this. So I just picked the category that I thought would be best.
Anyway. I think I know the answer to this but I just wanted to make sure
I have a host who had to go out of town for a family emergency..I talked to her on the phone yesterday and she said...
I'm not sure, but how would I be able to tell? I submitted a show on Sunday and it still shows "Hold" on the shipment status screen. This is the first time that I have had a show sit for that long without being picked or shipped, so it makes me think something is wrong...is there?
At what point do you find out if a guest has given you a "bad" credit card number?
If I enter their information into P3, and submit the order with my Pampered Chef credit card info, HO sees that I paid for the entire order with a good caredit card, and they will pick and deliver the items, as...
I had a guest at my last show mention that she had 3 food choppers (no clue why she needs three, but anyway...) and she needed to order 2 new clear collars. So, the $15.90 bill was payed by CC. The same CC that paid for a $156 order.
HO called me today and told me the CC for the $15.90...
Hey all...any thoughts on this one....
I put in the guests order and then her payment.....but P3 won't recognize it. I know it is a Visa so that is not the problem and the expiration is next year. Any thoughts......
Of course said guest is out of town and host does not know her cell phone...
I'm so irritated right now. I've been a great customer- pay my bill on time - usually pay the FULL BALANCE every month (even BIG ones!)...we use our credit card for convenience on big purchases/internet/travel, etc...not because we don't have the $$ to buy something. I'm a couple days late...
I closed a show last night, the 15th, and one of the credit cards declined. It was a semi-big show and I know yesterday midnight was the due date to get paid. Does this mean that this show will roll over for the 30th? I will call home home office first thing in the morning but I just want to...
I have a quick question I hope someone can help. I had a declined card today. When I go into the "resolve declined credit cards" area, I re-entered the card information. Will that reprocess the card?
Ok I'm not sure where to post this but I really need some help. I had a party on the 30th of May and closed it out this past Monday (yeah I know a long time) anyway one of the cards came back declined. I left 2 msgs for the guest and she finally called me back today. She was very defensive...
Has anyone checked this out? I was on CC to look up info regarding the cash donations - there is a form for that and yes, even though it appears absolutely no where in any documentation, we get credit for that! If I had known that last year, I gave over $2100 to a host to send in under her name...
I think I put someones credit card in twice. I have a -55.98 in the consultants outstanding balance box. I entered in payments on top and the other area because it said payment missing or something to that effect. Did this go in twice? Oh boy. And this is a friend. I amon hold. Can HO...
So, I had a declined credit card, re-entered the info, still declined, called the customer, she decides to lower her order (apparently it's a debit card and she didn't have enough money in her account) and this put my host under 400. I had to resolve this, by buying an item under that order...
I have contacted a customer after making sure I had the credit card correct. They say they want to change their order from the 62.00 order they submitted and only do the 18.00 nylon tools set. (apparently they don't have the money in their account). How do I do this? Do I have to call...