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You Have Got to Be Kidding Me!!!

In summary, four people ordered products from the Canadian Consultant's website, but only one person received the product they ordered. The other three people received different products. The Canadian Consultant is upset because her June show cancelled and she was counting on this show to get to the $3,500 SAT level. She is trying to figure out a way to send out a second e-mail to her entire email list, but is worried that people will not receive it.
stefani2
1,687
I am a CANADIAN Consultant. My LAST June Show (which I was counting on to make it to the $3,500 SAT level) cancelled on me this afternoon. So to get to my goal - I sent out an email about the Outlet Specials.

People could place an order in one of two ways:
1. Click on the Direct Link (I just clicked Copy and Paste the page from my Website)
2. Go through the steps - Order Products, etc. etc.

THE DIRECT LINK IS DIRECTING PEOPLE TO THE AMERICAN WEBSITE. HTH!!!
I have 4 orders for MOSTLY AMERICAN OUTLET ITEMS.

Any ideas how to handle it.
 
The only thing I can think is to send out a second e-mail, and this time manually write out the link.

If you want to test it before sending it out to your whole e-mail list, you can send it to me, if you like.[email protected]
 
I thought they said not to copy and paste your website link. It doesn't direct the customer to YOUR site. It directs them to the generic PC site.
 
That's correct. When the PWS program was started, HO said that any links to PWS pages other than home pages would direct to corporate. Link to your PWS home page and give your customers instructions to get to the outlet.
 
How funny is that? Probably not so funny since it's happening to you...but my side of things is kind of silly too...I bookmarked my link to log in to CC, and for some reason whenever I click on my bookmark now, it automatically takes me to the log in page for CANADIAN consultants. :) My mom was born and raised in Canada, so that is kind of neat for me, but at the same time I live in Florida and I have NO idea how that keeps happening!
 
  • Thread starter
  • #6
OK - Glad that I know that.

I have had SOME people say that they got the US outlet - and some got the CDN outlet???

I won't do it again :(
 
Which outlet they got (CDN vs. US) depends on their browser cookies. If they have gone to your PWS in the past, then they would have a cookie on their system that indicates Canadian outlet. If they've never been to your PWS (or have since cleared their cookies), then there would be no such cookie and the website would default to US.
 
sklay723 said:
How funny is that? Probably not so funny since it's happening to you...but my side of things is kind of silly too...I bookmarked my link to log in to CC, and for some reason whenever I click on my bookmark now, it automatically takes me to the log in page for CANADIAN consultants. :) My mom was born and raised in Canada, so that is kind of neat for me, but at the same time I live in Florida and I have NO idea how that keeps happening!

Yep, I get that too sometimes, taking me to the US site! :confused:
 
  • Thread starter
  • #9
Thanks Ann. Either way - it sucks and is an extra mess I don't want right now :yuck:
 
  • #10
For those that got the US outlet, how would they have been able to place an order? I didn't think US consultants could have orders shipped to Canada? Wouldn't they have had to enter a US shipping address?
 
  • Thread starter
  • #11
Crystal - you are right. They CAN'T place an order. I don't know if they were having troubles trying or what - but everyone just emailed me their order, CC info, etc. :(

Most of these people were HO leads - so I don't even have their phone numbers to contact them.
 

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