Why Isn't the June Guest Promo Available?

[TJMagoo]

I am trying to enter a show and it is telling me the RG33 quick stir pitcher is not available yet? What am I missing - this is the June promo for guests.

Also, I have a customer shipping to her sister in GA. Why is shipping and handling $15?

 

[TJMagoo]

Ok I figured out the pitcher problem. My show started in May but ended in June. I had to change my dates.But why is shipping and handling so high?

 

[Shari in TX]

If you look at the order form, you can see the direct shipping rates. They start at $7.25 and go up based on the product total. It looks like your customer must be ordering over $65 in products so the shipping on that is $15.25. That's the highest flat rate for shipping. After that, it's a percentage of the total. Here's the chart so you don't have to go looking for itirect Ship Rates
Product Amount Base
up to $19.99 $ 7.25
$20 to $29.99 8.00
$30 to $39.99 9.00
$40 to $49.99 10.25
$50 to $64.99 11.50
$65 to $129.99 15.25
$130 and over 11%I hope that helps.Shari in TX