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ChefJoyJ said:I am ordering a replacement clear collar for a customer. When I put it as shipping to me, it had no S&H, so then I changed it and had it as shipping to her...but still no S&H.
Is that normal? Is there really no S&H on replacement parts??? That just doesn't sound right to me...
"No S&H on Replacement Parts" means that there is no shipping and handling fee when purchasing replacement parts for Pampered Chef products. This allows customers to easily and affordably replace any worn or damaged parts without incurring additional costs.
Most Pampered Chef products are eligible for "No S&H on Replacement Parts" as long as they have replacement parts available. This includes items such as cookware, bakeware, kitchen tools, and small appliances.
No, proof of purchase is not required for replacement parts. As long as the product is still under warranty and the part is available, customers can receive "No S&H on Replacement Parts" without providing proof of purchase.
To request "No S&H on Replacement Parts," customers can contact Pampered Chef's customer service team either by phone or email. They will need to provide the product name, item number, and the specific replacement part needed.
No, there is no time limit for requesting "No S&H on Replacement Parts." As long as the product is still under warranty and the part is available, customers can request it at any time.