Why Don't People Listen? Hosts' Frustration with Pampered Chef Orders

[BethCooks4U]

Why don't people listen?? :grumpy: I ALWAYS stress to my hosts that they should send their friends to my website to see the catalog and order on their show. I TELL the host to tell them to put the host name in the screen to get to her show and I put their name as SHE GAVE IT TO ME on that same note.

Well, TWO of my last catalog host's friends had lots of outlet orders included in their orders. They had put her "full"??? name in and couldn't find her and then just went the other way to order. :cry: They didn't know...

One has ordered the outlet things and hopefully the other will too but I feel SO bad for the host - they both had around $100 orders with the outlet added to the show items - and they don't get the knife either.

Lesson: Be even MORE clear about this especially with catalog hosts!


...and why can't PC give options to the guest if they are close in the name??

 

[chefann]

I've got a host next month who has a really long name, and it would be really nice if there were a search function so her friends wouldn't have to know it exactly. Sounds like a good suggestion for the Tech Dept.

 

[wadesgirl]

I've got a host next month who has a really long name, and it would be really nice if there were a search function so her friends wouldn't have to know it exactly. Sounds like a good suggestion for the Tech Dept.

You could always add in a second show online that says Suzie B. That way they could just look her up by that instead of Berwosklinsky.

 

[Jenni]

You could always add in a second show online that says Suzie B. That way they could just look her up by that instead of Berwosklinsky.

WOW thats a good idea... I would have to print out those orders and enter them into P3 but it would help. You smart little cookie

 

[chefann]

P3 will pick them up, since you have to point to the orders online anyway.

 

[Flamingo]

Are you saying that an outlet order will count on a show?????

 

[Kodeysmom]

No outlet orders do not count for a show.

 

[Shawnna]

no, the outlet orders don't count...that is the problem. People don't listen to what we tell them. By ordering from the outlet the guest spent their money and it didn't help the host.

 

[Flamingo]

Ok sorry!!!!! I totally misunderstood. I need a nap already this morning..............

 

[BethCooks4U]

No, outlet items can not be added to a show - that's the point.

I was upset that P3 will let you enter the outlet numbers onto a guest order (has the red dot next to it and you can't submit with that). The problem there is that if you're not watching closely you'll have to deal with those orders after the fact and the shipping could be out of your pocket. P3 should NOT be able to accept those item numbers at all!

AND while I'm complaining - why do they have those small tools on the outlet whose only difference from the ones in the catalog are the shape of the handle. Thanks for taking away from our show sales. lol

I like the outlet but they need to take more care of what's on there and how people see it. If someone logs in to order on a show (and does it right) they can't even see the outlet until they clear cookies - they stay connected to the show even after it's closed. Our tech group is SOOOO brilliant! Why can't they fix these small things that are so big a problem for us??!!

 

[etteluap70PC]

No, outlet items can not be added to a show - that's the point.

I was upset that P3 will let you enter the outlet numbers onto a guest order (has the red dot next to it and you can't submit with that). The problem there is that if you're not watching closely you'll have to deal with those orders after the fact and the shipping could be out of your pocket. P3 should NOT be able to accept those item numbers at all!

AND while I'm complaining - why do they have those small tools on the outlet whose only difference from the ones in the catalog are the shape of the handle. Thanks for taking away from our show sales. lol

I like the outlet but they need to take more care of what's on there and how people see it. If someone logs in to order on a show (and does it right) they can't even see the outlet until they clear cookies - they stay connected to the show even after it's closed. Our tech group is SOOOO brilliant! Why can't they fix these small things that are so big a problem for us??!!

OMG!!! I had this happen at my fundraiser wed night! This gal showed up allready had a catalog and had 3 or 4 pages printed from the outlet. I took me telling her like 4 times that she could not order outlet items on the show. Then I finally got her to understand that she needed to go back and order online. But the host and FR would not bebefit, OK got it. Then She keeps showing all her friends the outlet stuff and tries to get them to buy that stuff instead of what they have ordered from the show!!! I kept saying "yes the outlet items are a good deal BUT this FUNDRAISER will NOT get credit for those purchases!!" Ugh... some people!

 

[pc_cindy]

Something worth noting on doing a search: you can enter as little one letter in the first or last name field and a list will appear of all hosts that start with that letter.

 

[BethCooks4U]

Something worth noting on doing a search: you can enter as little one letter in the first or last name field and a list will appear of all hosts that start with that letter.

That must be new! How cool!! BTW: It just lists hosts who are with the consultant whose website you are at. I did "k" and it showed 3 of my hosts.

That will help. THANKS!! Host coaching: "Tell your friends just to put the first letter of your name in and pick you from the list - that way if there's a mispelling they can find you!"