dannyzmom
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There could be a few reasons why your premium tools are missing. First, make sure to check all of the drawers and cabinets in your kitchen, as they may have been misplaced. If you still can't find them, it's possible that they were accidentally thrown away or left behind at a previous event. If you recently moved, they may have been packed away in a different box. If none of these solutions work, please reach out to our customer service team for further assistance.
Yes, you can order replacement premium tools through our website or by contacting our customer service team. However, please note that availability may vary depending on the specific tool and its availability.
We recommend hand washing all of our premium tools with warm, soapy water and drying them thoroughly before storing them. Avoid using abrasive cleaners or scrubbers, as they can damage the tools. Additionally, make sure to store your tools in a dry, cool place to prevent rust or other damage.
While most of our premium tools are dishwasher safe, we recommend hand washing them to prolong their lifespan. The heat and harsh detergents in dishwashers can cause the tools to wear down quicker over time.
Yes, we have a satisfaction guarantee policy for all of our products, including premium tools. If you are not satisfied with your purchase, please reach out to our customer service team for assistance with returns or exchanges.