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Where Do I Send Adjustment Requests?

In summary, the address to send adjustments to will depend on your location and can be found in your order confirmation email or by contacting customer service. It is important to send your product to the designated address to avoid delays or additional fees. When sending your product, please also include a copy of your order confirmation or a note with your name, contact information, and reason for the adjustment request. Adjustments typically take 1-2 weeks to process once received at the correct address, but this may vary based on the nature of the request and current volume. Shipping fees will be covered by the company if the adjustment is due to a defect or error on their end, but the customer will be responsible for fees if it is due to their own error
redsoxgirl
1,496
I just called to place an adjustment and forgott o get the address before I hung up.

Where can the customer send the item to?
 
I send all my adjustments to

The Pampered Chef
c/o returned good
180 Meadow Road
Addison, IL 60101
 
  • Thread starter
  • #3
Thanks! :)
 
Also put the reference number on the envelope.

By the way I made stickers/labels with this information so I don't have to write it out all the time and saved it on my computer in my PC folder I made.
 
I wrote it in my address book I keep in my purse, so that way if I have to take something to UPS or FedEx to ship, I can just read it to the clerk. It worked like a charm the time I went to UPS.

Tammy
 
That's another good idea, Tammy!
 

Related to Where Do I Send Adjustment Requests?

1. Where do I send my product for adjustments?

The address to send adjustments to will depend on your location. Please refer to your order confirmation email or contact our customer service team for the correct address.

2. Can I send my product for adjustments to any address?

No, please make sure to send your product to the designated address for adjustments. Sending it to another address may result in delays or additional fees.

3. Do I need to include anything else when sending my product for adjustments?

Yes, please include a copy of your order confirmation or a note with your name, contact information, and reason for the adjustment request.

4. How long does it take for adjustments to be processed?

Adjustments typically take 1-2 weeks to process once received at the correct address. However, this may vary depending on the nature of the adjustment and current volume of requests.

5. Will I be responsible for shipping fees when sending my product for adjustments?

If the adjustment is due to a defect or error on our end, we will cover the shipping fees. However, if the adjustment is due to a customer error, the customer will be responsible for shipping fees.

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