What should I do about my broken microplane grater from my cooking show?

[sushimommy]

at my last cooking show, i passed around my microplane grater and let each guest shred her own parmesan over the soup we made. well, when i went to wash it, the frame of the microplane was broken in two places (if the metal was not there, it would have been broken in half. do i adjust it, or just buy another?

 

[DebbieJ]

This is a common problem. Do a product adjustment and get a new one. Both my director and I have broken ours.

 

[legacypc46]

PC replaced mine with no problem. I now tell my customers the blades are extremely sharp (which they are), and that they don't have to press hard when using it (which they don't).

 

[Christ Follower]

I am VERY suprised that they didn't restyle it to make it stronger this catalog. I have had MANY reports of this happening (including my own family members).

 

[Staci]

Hi there! I'm so sorry to hear about the broken microplane grater at your cooking show. That must have been frustrating for you and your guests. As a consultant, I recommend reaching out to our customer service team for assistance with this issue. They can help you determine if the grater can be adjusted or if it needs to be replaced. Our goal is always to provide the best quality products to our customers, so we want to make sure you have a working grater. Please let me know if I can assist you further in any way. Thank you for being a loyal customer and for sharing your experience with us.