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What is a Post Call? Understanding the Meaning and Importance

In summary, a Post Call is a follow-up communication and tasks that take place after a sales call or party in the direct sales industry, specifically in the context of Pampered Chef. Understanding its meaning and importance is crucial for effectively communicating with customers and ensuring their satisfaction. Common tasks included in a Post Call are thanking customers, addressing questions or concerns, providing additional information, and scheduling future events. A Post Call should ideally be made within 24-48 hours after a sales call or party. A strong Post Call strategy can lead to increased customer satisfaction, loyalty, and retention, as well as generate more sales through word-of-mouth recommendations and provide valuable feedback for improvement.
ivy5683
56
I'm seeing this term and am clueless, enlighten me please peeps!
 
Post Calls is an automated calling service. You can record a message, and then have it sent to phone numbers you enter. Some consultants use them for reminder calls for shows.Someone's got a referral link in their signature for a reduced fee.
 
  • Thread starter
  • #3
thanks! Hopefully that person will find my post! :)
 
I had considered using post calls, but decided against it, because whenever I get an automated call, I hang up. I feel there is something about a personal call that means so much. I offer to make reminder calls for my hostesses, and then I actually make the calls. It does not take very long, and it gives my guests a little taste of my personality,and who I am. My director uses post calls sometimes, to get a message (long) to her team, and I do not care for it at all.
 
I've had the same thoughts Sue, about them being like telemarketers; but so many have had success using it, that I'm starting to reconsider!
 
I have used it for well over a year now, and I haven't had a guest say yet they they hated it. My hosts love it and think it is very convienent
I send the call out in the afternoon, so most go to an answering machine and not bothering anyone.
If you would like to know more, please feel free to email me:
[email protected]


Kelly V. :)
 
I have used it for quite some time with TONS of success!!

Extra attendance, extra outside orders, extra "friends" showing up at the show!!

For $2 bucks (average amount since the calls are less than 8 cents each) I am MORE THAN MAKING that back....and a TON MORE!!
 

Related to What is a Post Call? Understanding the Meaning and Importance

What is a Post Call?

A Post Call is a term used in the direct sales industry, specifically in the context of Pampered Chef, to refer to the follow-up communication and tasks that take place after a sales call or party. It is an essential part of the sales process that helps to build relationships with customers and ensure their satisfaction with our products.

Why is understanding the meaning and importance of Post Call necessary?

Understanding the meaning and importance of Post Call is crucial because it allows you to effectively communicate with customers and build a strong relationship with them. It also helps to ensure that customers are satisfied with their purchases and are more likely to become repeat customers or recommend our products to others.

What are some common tasks included in a Post Call?

Some common tasks included in a Post Call are thanking customers for their purchase, following up on any questions or concerns they may have, providing additional product information or recipes, and scheduling future parties or sales calls.

How soon should a Post Call be made after a sales call or party?

A Post Call should ideally be made within 24-48 hours after a sales call or party. This timeframe allows for the customer's experience and excitement about the products to still be fresh, making them more receptive to further communication.

What are the benefits of having a strong Post Call strategy?

Having a strong Post Call strategy can lead to increased customer satisfaction, loyalty, and retention. It also helps to generate more sales through word-of-mouth recommendations from satisfied customers. Additionally, a Post Call can provide valuable feedback and insights for improving future sales calls or parties.

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