What Happens When Your Order Goes Awry?

[jenniferp417]

I received my sample order. I couldn't afford much this go-around (will get more later).

It was funny enough that my 8" SS pan, and 2 bottles of sprinkles came in one box and the petite paring knife came in another. HO paid Fex Ex for a second box for a *knife.*

But then, I realized my pizza cutter was missing. I placed a product adjustment for it.

I just got an email telling me to return the pizza cutter I didn't receive. :yuck: I know they're busy right now and wires get crossed, but gee... how do I return what I don't have?

I sent in an email.

It's just funny, really.

 

[raebates]

The Furry Guy often complains about the overpackaging. Of course, he complains about the overpackaging with most companies.

 

[ginamkiely]

yesterday i got a box with my rect platter with cranberry... the bog was huge. it's insane. i wonder how much they actuall pay to ship this box of 1 item since we only pay $4! insane!

 

[chefkristin]

Yeah and did you notice how much was STUFFED into our change over boxes?? LOL!!!!

 

[Teresa Lynn]

Did anyone else get 1/2 of their package A in 1 box? It was my first one to arrive last Monday still haven't seen part 2 and the boxes all said of box 1, 2 or 3 of 3 so I'm confused. The packing slip listed everything in the box

It didn't occur to me thta things were missing until a friend asked to see the skimmer yesterday.

 

[Chef Endora]

When I hear some of these stories I wonder what they are picking when you see "picking" on the status of your order.

I hate the blow up styrafoam. Is there anyway it can be recycled? I take the bubblewrap to the UPS store and the miles of brown paper to recycling boxes at a daycare.

When my DD's show was delivered last year, the BB Canola oil was crushed & all over everything in the box!


All that said, the majority of my orders come in good shape, well packed and on a timely basis:thumbup: