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Wahhhhh My Pinapple Slicer Broke

In summary, the pineapple slicer can break if it is over a year old and the center comes unwelded. The trick is to get the smallest, centermost leaf and pull it out if it pops out easily.
Kjurich
127
:cry: I am so upset my pineapple slicer broke last night when I went to cut my pineapple. . . . its almost like the center came unwelded and then bent up. And of course it is over a year old. :cry::cry::cry:
 
  • Thread starter
  • #2
Has anyone else had this happen?
 
I have had one break the same way. It was also just past the return period. I just ordered a new one. Until I got the new one, I used the broken one to cut the outside off the pineapple and just used a knife to cut the pineapple off the core.

If this one breaks I think I may just have to get one of those corkscrew type ones. I have seen metal ones.
 
kam said:
If this one breaks I think I may just have to get one of those corkscrew type ones. I have seen metal ones.

These are soooo cool! I had a host who has one, she showed it to me. Very cool! But you can't get the chunks like you can with ours.
 
I've had two and have never had a problem. Even if you can't return it, make sure HO knows. There might be a defect that they need to look into.
 
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  • #6
wadesgirl said:
I've had two and have never had a problem. Even if you can't return it, make sure HO knows. There might be a defect that they need to look into.

Oh yeah I never though about that thanks i will call later tonight
 
I would definately let HO know...all of our products should last more than one year. Mention that you heard other consultants are having the same issue. I don't want to be selling it if this is a problem, and if it is HO needs to take care of it asap
 
The same thing happened to a friend of ours. But his was under warranty. But it did happen this yr
 
When using it, do you rock it left to right on the way down (switch back & forth from pushing down with the right hand, then the left hand, then the right hand, etc.) or just go straight down?
 
  • #10
Sheila said:
When using it, do you rock it left to right on the way down (switch back & forth from pushing down with the right hand, then the left hand, then the right hand, etc.) or just go straight down?

I definitely rock back and forth. But I don't choose mushy or soft pineapples either. Maybe that's it....
 
  • #11
My first one died after a year in the manner described. I ordered a new one which died on the very first use!! I sent that one back for a replacement. Love my pineapple slicer.
 
  • #12
Off topic some, but Just an fyi.....the trick to a perfect pineapple...... At the top, reach into the center of the leafy area and try to get the smallest, centermost leaf and pull. If it pops out easily (with a "snap" sound usually), then it is good. If it practically falls out, it is TOO ripe. Doesnt come out easily, too green. When i have done this method, i have always had perfect fruit. AND i watched a "Hawaii 5-0" insider video and local Hawaiian fruit markets showed the same tip!
 
  • #13
Good to know. Thanks, Bobbi.
 

Related to Wahhhhh My Pinapple Slicer Broke

What happened to my pineapple slicer?

There could be a few reasons why your pineapple slicer broke. It could be due to normal wear and tear, manufacturing defects, or misuse. Please contact our customer service team for assistance.

Can I get a replacement for my broken pineapple slicer?

Yes, we offer a satisfaction guarantee and will gladly replace your broken pineapple slicer. Please contact our customer service team for further instructions.

How do I properly use the pineapple slicer to prevent it from breaking?

To use the pineapple slicer, make sure to firmly grip the handle and twist it gently while pushing down. Avoid using excessive force or twisting at an angle, as this can cause the slicer to break. Refer to the instruction manual for further guidance.

Do I need to provide proof of purchase for a replacement pineapple slicer?

Yes, we require proof of purchase for all replacement requests. Please provide a receipt or order number when contacting our customer service team.

How long does it take to receive a replacement pineapple slicer?

We strive to process replacement requests as quickly as possible. The timeframe may vary depending on your location and availability of the product. Our customer service team will provide you with an estimated delivery date once your request has been processed.

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