Understanding Commission Adjustments and Out of Balance Orders

[flemings99]

Anyone know what this means?

Comm Adj for out of balance within limit -1.75

Looks like it is referenced to my last supply order. How can it be out of balance? P3 figures the total & you pay the total due to order. I was missing some of my recipe cards that were ordered & put in an adjust. on-line--are they charging me for that on my paycheck?:grumpy:

 

[Chefgirl2]

I don't know, but it added $5.80 or so to my check...and I received my April 1/2 priced conference money even though I was told I wouldn't get it until July...not complaining...

 

[BlessedWifeMommy]

Anyone know what this means?

Comm Adj for out of balance within limit -1.75

Looks like it is referenced to my last supply order. How can it be out of balance? P3 figures the total & you pay the total due to order. I was missing some of my recipe cards that were ordered & put in an adjust. on-line--are they charging me for that on my paycheck?:grumpy:

Did P3 figure the correct tax? I had an adjustment once like that for an incorrect tax rate.

I would call on it, however, maybe not first thing Monday, sounds like they are going to be busy.

 

[pamperedlinda]

I've had that happen a few times too and I have no idea.

 

[pcsharon1]

I've had that happen a few times to and it has always been a tax issue - I have noticed that there is a problem in P3 when a customer only orders Pantry items, which there is no tax on here - then for some reason P3 doesn't charge tax on the shipping either, which should be taxed. Things like that come out in adjustments. Happened all the time when I was using PP but only once or twice since I switched over a year or so ago.

 

[cathyskitchen]

I had that happen last month, too. I just realized that I placed 2 supply orders in April, but P3 charged me the $4.25 shipping for both orders. They probably just tacked on $2 more for the 2nd one. That's the only thing I can figure out. Must have something to do with the new computer programs they have been setting up, because that always got figured out in P3 before.