I purchased jewelry from my friend who left PC (along with others) for a jewelry company. I've had nothing but problems. Necklaces braking, jewelry losing gems, etc. I've had to return almost everything for exchanges. Last week I returned a pair of earrings, that the gems all fell off, a necklace that the clasp won't stay shut and a pair of earrings, still on the cardboard because of a stone defect. I get an email today saying it can't be processed until I pay $5 per item. Evidently, after 120 days you have to pay. I'm so tired of paying for crappy things that will just fall apart again. I'm calling them tomorrow and telling them to keep it. And to imagine many left PC for this company!