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Trying to Get More Orders - No Response!

In summary, the host had a show on the 8th. She wanted to get more orders, and the host left her house with about $350 in sales. Her and her sister are trying to get more orders.
Chef_2_Four
950
I had a show on the 8th. She wanted to get more orders. I left her house with about $350 in sales. Her and her sister are trying to get more orders. Well I called her mon, tues, wed this week and she hasn't returned any of my calls!! I'm not super pushed to close since we don't have incentives going on but still, at least return my call and tell me you are still working on orders!!:grumpy:
 
I'd probably try again today & let her know that it's ok if she's still collecting a couple more orders, but that you'd like to know when she'll be ready to close so that the guests at the show don't start wondering where their stuff is. Maybe she will at least call to let you know when she'll be ready.
 
Yeah, I had a lady that was doing a catalog show, and she decieded to do this btw, and she would never return my call, and seldom return my email, and everytime i did talk to her, she would say oh well i still have one more to show the catalog.. and one more.. ect.. and Finally.. after 3 months, yesterday I sent her a Firm email. I said .."it has been 3 months, and if you still want to do this show, then you need to turn in the orders, and if not then you need to return them their money and let them know that this was not a good time for YOU>>>" and she emailed back and said that she had returned their money along time ago!! she had been dragging me on for no reason!!!!! What i plan to do is contact her work, (thats where the orders were from) and tell them that i can send their WORK a catalog and they can order.. ect.

This is a long story, sorry for stealing, but i know how you feel with them not returning calls!! GRR.. You got to keep control, or they will just run with it!!
:)
 
I would tell her you need to close the show to honor the people who were at the show. They are probably wondering where the products are since you've probably cashed the checks. Tell her she could have 2 separate shows so then could end up with 3 host specials for this month...1 from the cooking show, and 2 from the catalog show (1 as the host and 1 booking benefit). If she's not returning your call, maybe try saying something like, "I have to submit your show by (Date). If I don't hear from you in order to close the show, I'll have to submit the show anyway, and you won't receive your free & discounted products." (maybe make it sound nicer though). That worked for me (or something like that) a year or so ago when a host wouldn't return my call...she called that day.
 
When someone isn't returning my calls I leave a message that I hope everything is okay and that I need (whatever it is - to close the show so those who were there can get their stuff - to open the date if it isn't working for them anymore - etc).

A lot of times there was a sickness or a death in the family so I always give them the benefit of the doubt (I'm not naive, I know that most often it's just that they HAVEN'T gotten the orders and they're embarrassed or they just aren't giving the show any priority in their life - "too busy").

If they don't respond to that I will try to call the person they booked from or if I know a family member.. and I ask if everything is okay because I can't get through to her. That works.
 
  • Thread starter
  • #6
Ok so since the phone calls weren't working I emailed this morning after I posted this. She just emailed me back. I guess she has been working alot of OT, and getting ready to start a new job. She got 4 more orders on top of the 2 she had but was going to call and see if they wanted anything else. So she should have 12 guests now and hopefully a $500 show! I didn't ask her totals but before the 4 she had almost $350! So at least $400 :D
 
Well I am glad that it panned out for you that she returned at least an email letting you know what was going on........
 
Im glad that everything worked out well!!!
 

Related to Trying to Get More Orders - No Response!

1. Why am I not getting any orders?

There could be several reasons why you are not receiving orders. It could be due to lack of marketing or promoting your business, not having a strong online presence, or not offering products that appeal to your target audience. It's important to identify the root cause and make necessary changes to improve your sales.

2. How can I increase my order response rate?

To increase your order response rate, you can try reaching out to potential customers through different channels such as social media, email marketing, or hosting in-person events. You can also offer promotions or discounts to incentivize customers to place orders. Additionally, make sure to provide excellent customer service and follow-up with potential customers to encourage them to make a purchase.

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5. What should I do if a potential customer doesn't respond to my order follow-up?

If a potential customer doesn't respond to your order follow-up, it's important to not give up and continue to reach out in a friendly and professional manner. You can also try offering a special promotion or discount to entice them to make a purchase. However, it's also important to respect their decision if they are not interested and focus on reaching out to other potential customers.

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