Troubleshooting Sync Issues with P3 & PWS

[Symara]

how do you get the two to synch? I did the synch in P3 but my shows are still not showing up on my PWS. My contacts are there, just not my active shows.

Also, is the registery onlin going to be online, or does it download into P3?

 

[chefann]

You need to check the box on the show that says "Create this show on PWS."Registries are online only, not in P3. They won't sync with P3 at all.

 

[Symara]

where is that box at? Only when you are creating? I couldn't find it on the last show when I was creating it, but when I go to summary, there it is, but it's greyed out and I can't select it.

Do I need to call support?

 

[JBigler]

try hitting "update contact" on your host screen. I did that and then when I went to the summary section, I could create the show in my PWS. It hasn't shown up yet though so not sure I did it right??

 

[chefann]

It's on the summary tab. If it's already been created on PWS, the check box won't be there. Instead, it will say, "This show was created on PWS on date." I just created a new show in P3 and the check box is there.

 

[Symara]

infortunately none of my shows are there, and it is greyed out.

I will try the update contact for the host when I get home. I don't have my P3 here at work, so thanks!