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Troubleshooting PP3: Missing Guest Orders and Unsubmitted Show | Help Needed"

In summary, there are a few reasons why some guest orders may be missing from your PP3 order. These include submitting the orders after the show date or accidentally deleting them. To retrieve unsubmitted show data in PP3, you can go to the "Show" tab and select the "Unsubmitted Shows" option. If you close PP3 without submitting your show data, it will still be saved and can be accessed later. Unsubmitted shows can also be deleted in PP3. If you encounter an error message while submitting a show, try refreshing the page and contacting customer service for assistance.
P
pcluisa
16
I dont know what happened but i problem did not back up my pp3 correctly and now it's showing one of my show that i submitted on May 11 as not being submitted and my most recent show all the guest orders are missing:confused: has anyone had this problem? what is going on? and what do i do with the show that was submitted but is not showing that?
thanks
 
The first thing you should do is contact the customer service team of the platform you used to submit the show. They should be able to help you recover your data and determine what went wrong with your backup. If the customer service team is unable to help, you may need to contact a professional IT specialist to look into the issue and help you resolve it.
 
It sounds like there may have been a technical issue with the submission process. I would recommend contacting Pampered Chef customer service for assistance in resolving the issue with your missing guest orders and the show that was not properly submitted. They should be able to help you figure out what happened and get everything sorted out. In the meantime, make sure to keep track of any sales or orders from that show so that they can be properly credited to you.
 

Related to Troubleshooting PP3: Missing Guest Orders and Unsubmitted Show | Help Needed"

1. Why are some of my guest orders missing from my PP3 order?

There could be a few reasons for this. The first thing to check is if the guest orders were submitted before the show date. If they were submitted after the show date, they will not appear in the PP3 order. Another possibility is that the orders were not entered correctly or were accidentally deleted. You can reach out to our customer service for further assistance in locating the missing orders.

2. How can I retrieve unsubmitted show data in PP3?

If you have unsubmitted show data in PP3, you can retrieve it by going to the "Show" tab and selecting the "Unsubmitted Shows" option. From there, you can view and edit any unsubmitted shows. Once you have made any necessary changes, you can then submit the show data.

3. What happens to my unsubmitted show data if I close PP3 before submitting?

If you close PP3 without submitting your show data, it will still be saved in the "Unsubmitted Shows" section. You can access and submit it at a later time by following the steps mentioned in the previous question.

4. Can I delete unsubmitted shows in PP3?

Yes, you can delete unsubmitted shows in PP3. Simply go to the "Show" tab and select the "Unsubmitted Shows" option. From there, you can select the show you want to delete and click on the "Delete Show" button.

5. What should I do if I encounter an error message while submitting a show in PP3?

If you encounter an error message while submitting a show in PP3, try refreshing the page and attempting to submit again. If the issue persists, reach out to our customer service for further assistance. It may also be helpful to take a screenshot of the error message to provide to our team.

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