Troubleshooting P3 Supply Order Issues: How to Fix Update Errors

[chefheidi2003]

I am trying to do a supply order and everytime that I open up my P3 it tells me that it needs to close for updates...ok I am good with that since it seems like it does that everyday I am used to it by now...however it just closes and then doesn't reopen like it says that it will...Well I don't want to be lazy so I figure I can help a little and I wait about 5 minutes and then open it up again...guess what?? :grumpy: AAAHHH I get the same message...that it needs to close for updates...I have tried it about 5 times now and I am getting really annoyed...what am I doing wrong??:cry:

 

[chefheidi2003]

:cry: BUMP...PLEASE HELP... :cry:

 

[ChefBeckyD]

Heidi, I'm not having any problem....you may need to call HO about it!

 

[sfdavis918]

I got the restart message and it did it's thing and is fine now. Try restarting your computer, and if it still doesn't work call HO.

 

[chefheidi2003]

I was on the phone with my sister when I was having the problems and she said to restart my computer...DUH!! why didn't I think of that. Well it worked.

Thank you

 

[momoftwins]

Glad you got it fixed!!!! Mine seems to take a long time to open up lately!!!

 

[sfdavis918]

I was on the phone with my sister when I was having the problems and she said to restart my computer...DUH!! why didn't I think of that. Well it worked.

Thank you

I learned to do that first because whenever you called tech support at my old job, they wouldn't talk to you unless you restarted your computer first!

 

[katie0128]

I am trying to do a supply order and everytime that I open up my P3 it tells me that it needs to close for updates...ok I am good with that since it seems like it does that everyday I am used to it by now...however it just closes and then doesn't reopen like it says that it will...Well I don't want to be lazy so I figure I can help a little and I wait about 5 minutes and then open it up again...guess what?? :grumpy: AAAHHH I get the same message...that it needs to close for updates...I have tried it about 5 times now and I am getting really annoyed...what am I doing wrong??:cry:

If this happens again, call Tech Support. I was getting this error at one point AFTER completely powering down my computer, letting it rest and restarting. After having to call me back, Tech Support had me download a patch and I haven't had the problem since.