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Troubleshooting Cosmos: Common Issues and Fixes for Daily Use | Learn More!

In summary, common issues with the Cosmos product include power button difficulties, frozen or unresponsive screens, and syncing problems. To fix a frozen screen, users can try a soft reset or hard reset. If the device is not syncing, ensure both devices are on the same Wi-Fi network and "Sync" is turned on. If the battery is draining quickly, adjust screen brightness and turn off unnecessary features. For further troubleshooting assistance, users can contact customer service.
krzymomof4
Silver Member
1,683
I think I have done something wrong in the cosmos or something. I have had to do 5 adjustments in the last 2 days, only one from shipping problems, the rest are broken things during use. Anyone else having this problem?
 
I've had 2 in the last 2 days...one broken item from a show a month ago and my show delivered today had 3 missing things and 2 extra things.

I called today and the C.S. rep I talked to said she hadn't been doing any more adjustments than usual...
 
Last edited:
semi-hijack...
You can't type a C and an S together to mean customer service. The forum software will spell out CS from it.We now return you to your regularly scheduled thread.
 
Ok, I fixed it and put C.S. now - too funny!
 
chefann said:
semi-hijack...
You can't type a C and an S together to mean customer service. The forum software will spell out Chef Success from it.

We now return you to your regularly scheduled thread.
Thanks for telling me that! It happened to me once before and I thought I was going nuts! I just knew that I didn't type out chef success. whew ;)
 
I just did an adjustment on a quick stir pitcher plunger and then my friend pulled her pork roast out of the stove and heard a pop and then a lady from my church called and said their are ridges in her self sharpening knife. The crazy thing is they are all my friends
 
I know there was an execuflash posted on here that something like 50% of the September shows were submitted in the last 5 days of the month. With the shipping facility upgrades and the late submissions, they have to work faster. Faster work means more oopses.
 

Related to Troubleshooting Cosmos: Common Issues and Fixes for Daily Use | Learn More!

1. What are some common issues that can occur when using the Cosmos product?

Some common issues that users may experience with the Cosmos product include difficulty with the power button, issues with the screen freezing or becoming unresponsive, and problems with syncing the device to other devices.

2. How can I fix a frozen screen on my Cosmos device?

If your Cosmos screen becomes frozen, you can try performing a soft reset by holding down the power button for 10 seconds. If that does not work, you may need to perform a hard reset by holding down the power button and the volume down button at the same time for 10 seconds.

3. Why is my Cosmos device not syncing with my other devices?

If you are having trouble syncing your Cosmos device with other devices, make sure that both devices are connected to the same Wi-Fi network and that the "Sync" option is turned on in the settings. You may also need to restart both devices and try again.

4. What should I do if the battery on my Cosmos device is draining quickly?

If you notice that your Cosmos device's battery is draining quickly, try adjusting the screen brightness and turning off any unnecessary features such as Bluetooth or Wi-Fi. You can also try closing any apps that may be running in the background.

5. How can I get help with troubleshooting my Cosmos device?

If you are still experiencing issues with your Cosmos device, you can reach out to our customer service team for assistance. They can provide further troubleshooting steps or arrange for a replacement if necessary.

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