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There are a few possible reasons for this issue. First, make sure that the power cord is securely plugged in and the outlet is functioning. If the TTA is still not spinning, check for any obstructions or food debris around the blade or inside the machine. If the blade is damaged or dull, it may need to be replaced. Lastly, the motor may have burned out, in which case you will need to contact our customer service for further assistance.
If your TTA is not spinning at full speed, the most common issue is a dull or damaged blade. Try replacing the blade with a new one and see if that improves the speed. Additionally, check for any food debris or buildup that may be hindering the blade's movement. If the issue persists, there may be an issue with the motor or other internal components, and you should contact our customer service team for assistance.
No, a loud noise while spinning is not normal and could indicate a problem with the machine. Check for any obstructions or food debris that may be causing the noise. If the noise persists, there may be an issue with the motor or other internal components. In this case, please contact our customer service for further assistance.
To clean your TTA, first unplug the machine and disassemble the removable parts. Wash the blade, bowl, and lid in warm, soapy water, and dry thoroughly. Use a damp cloth to wipe down the base and any other non-removable parts. Avoid submerging the base in water. Regularly cleaning and drying your TTA after each use can help prevent future issues.
If your TTA is not turning on, first make sure that the power cord is securely plugged in and the outlet is functioning. If the machine is still not turning on, check the fuse or circuit breaker. If the issue persists, there may be an issue with the motor or other internal components, and you should contact our customer service for further assistance.