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A holiday letter to customers should include a warm greeting, a thank you for their business, an update on any changes or exciting news within the company, and well wishes for the holiday season.
The best time to send a holiday letter to customers is typically in the month of December. This allows enough time for customers to receive the letter before the holidays and also shows that your company is thinking of them during this busy time of year.
Yes, it is always a good idea to personalize a holiday letter to customers. This shows that you value their business and have taken the time to specifically address them and their needs.
A holiday letter to customers can benefit your business by showing appreciation and strengthening relationships with your customers. It can also be a great marketing tool, as it allows you to showcase any new products or services and promotes brand loyalty.
Yes, including promotional offers or discounts in your holiday letter to customers is a great way to show your appreciation and incentivize them to continue doing business with your company. Just be sure to clearly state any terms and conditions for the offers.