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The shipping time for replacement parts may vary depending on the availability of the parts. In most cases, we aim to ship out replacement parts within 1-2 business days. However, if the part needs to be ordered from the manufacturer, it may take longer. We will provide you with an estimated shipping time once your replacement request has been processed.
In most cases, customers are responsible for covering the shipping costs for replacement parts. However, if the part is still under warranty, we will cover the shipping costs. We will inform you of any shipping fees before processing your replacement request.
Yes, once your replacement parts have been shipped, we will provide you with a tracking number so you can track the shipment. Please note that tracking information may not be available for international shipments.
In most cases, we will ship the replacement parts to the same address as your original order. However, if you need the parts to be shipped to a different address, please let us know when submitting your replacement request.
If your replacement parts get lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your replacement parts in a timely manner.