Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
The "Seeking Rare Item" feature is a service offered by Pampered Chef where customers can request to purchase a specific item that may not currently be available in our catalog or on our website. We will then do our best to locate the item and make it available for purchase.
You can submit a request for a rare item by filling out the form on our website or by contacting our customer service team. Please provide as much information as possible about the item you are looking for, such as the product name, number, and any other details that may help us locate it.
While we cannot guarantee that we will be able to locate the rare item, we will make every effort to do so. Our team will search our inventory and reach out to our suppliers to try and find the item. If we are unable to find it, we will let you know as soon as possible.
The time it takes to find a rare item can vary depending on availability and our suppliers. We will do our best to locate the item as quickly as possible, but it may take several weeks or even longer in some cases. We will keep you updated on the status of your request.
Yes, you can cancel your request for a rare item at any time. If the item has already been located and is in the process of being shipped, we may not be able to cancel the request. Please contact our customer service team for assistance with cancelling your request.