wadesgirl
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kam said:Here is what was in the email:
NOTICES
New Replacement Parts List Now Available
Remember, you can now submit replacement part orders for your customers on PamperedPartner® Plus. To provide fast, convenient customer service, a PDF list of replacement parts is now available on Consultant's Corner. This list will take the place of the Replacement Part Order Form. Use the list as a reference when taking customer orders. Please call the Solution Center at 1-888-OUR-CHEF if your customers need assistance.
So, does this mean that Replacement part orders cannot be mailed in using the order form any longer? I still have the Replacement Parts order form that just came out this season, but will that be no longer valid?
I have always been able to order the parts on P3, so that is not new.
In the past, I have been able to provide a copy of the order form to customers, if that is what they wanted. That way they could order the parts on their own if they wanted - or wanted to think about it. Not that I wasn't willing to do it for them, but sometimes the logistics of getting payment for something worth $1.50 was just easier to let them do it on their own. Quicker that way instead of mailing me a check and then me submitting the order.
Just wondering.
The "Spoon Rest Dish Included!" replacement pieces include one spoon rest dish made of durable stoneware material.
Yes, additional spoon rest dishes are available for purchase separately. Simply contact your Pampered Chef consultant or visit our website to place an order.
Yes, the replacement spoon rest dishes are compatible with all Pampered Chef products that require a spoon rest. They are designed to fit most standard-sized kitchen utensils.
To request a replacement spoon rest dish, please contact your Pampered Chef consultant or reach out to our customer service team. You will need to provide the product name and item number for the original purchase.
Yes, all Pampered Chef products come with a limited lifetime warranty. If your replacement spoon rest dish becomes damaged or defective, please contact our customer service team for a replacement or refund.