Red Bar Missing on My Website: Should I Be Concerned?

[michelletx]

Hi Everyone,

I noticed on my personal website today that the "red bar " is missing from the top of the pages. I called HO and they said not to worry, that it is just an indicator.

My concern is that once before when an online order went to my director instead of me, their solution was that the customer should always make sure that the red bar is at the top when they submit an order.

Anyone else ever have this issue? Should I be concerned?

 

[Jules711]

I think it's funny when they say that the customer should look for that. MOST figure it's no big deal if it doesn't go to the right person b/c their intention was there. THEY shouldn't have to do more than order. After all, they think they are in the right place.

 

[Get_Pampered]

I do not know what red bar you are referring to?

 

[michelletx]

Once you goto a personal website and proceed past the front page, such as viewing the catalog or choosing to order products, there should be a red bar near the top of the page with text in it indicating the name of the consultant.

 

[cookingwith_tara]

should this show up if you are viewing your own website?

 

[michelletx]

should this show up if you are viewing your own website?

Yes, mine usually does.

 

[Get_Pampered]

Oh I think I know what you are talking about now. Mine was never red though. It was always the same color as the rest of my website. But, my name and info is missing today, too. Looks like the whole thing has gotten a makeover. That makes me a little nervous since someone could potentially leave my website and not know it.

 

[michelletx]

That makes me a little nervous since someone could potentially leave my website and not know it.

Exactly....especially since the "solution center" told me that was what caused a sale to go to my director instead of me once.

:grumpy:

 

[michelletx]

ok...the bar is back now.
It's gray this time, which is fine with me, at least it's back!

 

[chefann]

The "log in to CC" page has also changed colors, so that previously burgundy bar is now grey. I think a CC redesign is on the horizon.

 

[Chef Bobby]

It's grey on my website.
Can someone do me a favor and open this link and see if it brings you to my website outlet or yours? Thanks.
https://www.pamperedchef.com/ordering/category_details.tpc?code=OS&id=132&parentCatId=132&parentId=

 

[michelletx]

It took me to mine, but I was already logged into my own site and I've noticed that when you visit your own site, you stay logged into it for a certain about of time.

In other words, if i want to visit my directors site, but have already visited my own, then I have to close my browser and wait a while before I reboot the browser.

Perhaps someone else out there can visit your link for you, or I will try it again when I get back from dinner.

 

[Chef Bobby]

Thanks for trying. Someone had mentioned that it would direct a customer to a local Director's website instead of mine.

 

[caraighan]

It's grey on my website.
Can someone do me a favor and open this link and see if it brings you to my website outlet or yours? Thanks.
https://www.pamperedchef.com/ordering/category_details.tpc?code=OS&id=132&parentCatId=132&parentId=

Bobby,
It goes to mine... but I'm not a director. I'm a consultant.

 

[chefann]

It'll direct to the last site someone viewed, unless they've since cleared their browser cookies.

 

[michelletx]

It'll direct to the last site someone viewed, unless they've since cleared their browser cookies.

ah, that makes sense because it still goes to mine.