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A product adjustment is a request to exchange or return a Pampered Chef product that you are not satisfied with or that arrived damaged. This can be done within 30 days of purchase.
To request a product adjustment, you can either contact your Pampered Chef consultant or call our customer service team at 1-888-687-2433. Please have your order number and product information ready.
Once your product adjustment request has been submitted, our customer service team will review your request and may ask for photos or additional information. If approved, you will receive a return label and instructions on how to send the product back. Once we receive the product, we will issue a refund or exchange.
Products that have been used, washed, or altered in any way are not eligible for a product adjustment. Additionally, items purchased through a third-party retailer or at a discounted price may not be eligible.
Yes, you can exchange a product for a different one as long as it is within 30 days of purchase and the product is in its original condition. If there is a price difference, you will either be refunded or charged the difference.