Product Adjustment: How to Easily Make Changes Online | FAQ

[Jennie4PC]

I know this may be a stupid question but if I need to do a product adjustment from 2 yrs ago can I do it online? I have always called but sometimes I hate waiting for the call back or sitting on hold.

 

[ShanaSmith]

You should be able to, as long as you know the show number and it is for a products that is still covered and didn't function as it should have.

 

[chefmeg]

you can do it on-line as far as I know. If the product warranty is still in effect, you should be able to look it up on the show you placed the order with!

 

[Jennie4PC]

Thank you I will do it that way.

 

[AnaCash]

Hi there! Thank you for reaching out. It is not a stupid question at all! We are always here to help and make things easier for our consultants. Yes, you can do a product adjustment online. Simply log into your consultant account and click on the "Product Adjustments" tab. From there, you can select the product you need to adjust and follow the prompts. It's a quick and easy process. If you have any further questions, please don't hesitate to reach out. We are happy to assist you in any way we can. Happy cooking!