DebPC
Staff member
- 3,020
I just got this email.
I don't know if you are aware, but apparently P3 does not alert us when we forget to put in the freebie guest special any more. The box still comes up, but I submitted 2 shows where I forgot to enter the free rubs. When I called to have them shipped, I thought maybe it didn't alert me because I did enter the free cookbook, but the Customer Service Rep told me it doesn't do that anymore. So I tested it on another show and she was right. The box comes up so it looks like you've got everyone covered because no names were listed, but I specifically took out all 3 freebies on a customer to check. I'm really bummed about that and sent an email to Tech Support, but haven't heard back from them. I'm going to talk with them at NC because that was such a wonderful addition to the program! If you agree, talk with them about it. They definitely listen to us.
I was totally unaware of this change also. Did I miss something?
I don't know if you are aware, but apparently P3 does not alert us when we forget to put in the freebie guest special any more. The box still comes up, but I submitted 2 shows where I forgot to enter the free rubs. When I called to have them shipped, I thought maybe it didn't alert me because I did enter the free cookbook, but the Customer Service Rep told me it doesn't do that anymore. So I tested it on another show and she was right. The box comes up so it looks like you've got everyone covered because no names were listed, but I specifically took out all 3 freebies on a customer to check. I'm really bummed about that and sent an email to Tech Support, but haven't heard back from them. I'm going to talk with them at NC because that was such a wonderful addition to the program! If you agree, talk with them about it. They definitely listen to us.
I was totally unaware of this change also. Did I miss something?