Ordering Issues on Merrill Website: Help Needed!

[lissahope26]

Anyone else have this problem:

I can never order on the Merrill website. When I get to the page for shipping, it freezes. This has been happening since I started in Jan. I never ordered anything from it because of it but now I need some things. I sign out and in, it still does it.

Any suggestions?

 

[DebbieJ]

Do you use Firefox? You have to use IE.

 

[chefann]

What browser are you using? Supposedly their site works with Firefox, but many people have reported problems when trying to order using Firefox.

 

[GourmetGirl]

This happened to me for a while as well. Then all of a sudden it started working again. Can't really tell you why, they said it had to do with my browser, but I didn't change anything when it started working again. I would call or email them and ask. Good luck - it sure is frustrating!

 

[lissahope26]

I called them and they said I have to use internet explorer.

Thanks!

 

[lacychef]

I just had that problem too...dh installed firefox & I couldn't figure out why the page was just sitting there, so I called in my Merrill order instead.

 

[Nanisu]

Another Merrill issue...don't laugh at me....

I got my Merill order from Conference yesterday, and I got the calendars, new business cards, host packet envelopes, and, um....these rolls of little stickers about 1" round that have the PC logo on them...I feel so stupid--what are these and why would I have bough them?

 

[SpiritdancerIA]

I've had problems with Merrill when using Firefox. And had the same problems when using IE, so go figure I ended up placing my order while at NC. Oh, and I did succeed in placing an order online with them, using Firefox ... back in December or January.

 

[pamperedbecky]

I would guess it's possible you didn't buy them. Do you still have your receipt? Did you buy them? I've heard they have messed up things this year and last year. I have those, but I used them if I was mailing the mini catalog in the mail, you can use those to seal the edge. Was that maybe why you might have bought them? Maybe they were a freebie?

 

[Nanisu]

I have those, but I used them if I was mailing the mini catalog in the mail, you can use those to seal the edge. Was that maybe why you might have bought them? Maybe they were a freebie?

I probably bought them to mail the mini's--thanks! I just don't remember it. They were on my packing slip--I'll check my receipt. I feel pretty stupid.

 

[ChefMary412]

I have problems with Firefox and Merrill, too. I had to secretly order at work... shhhh

 

[PChefPEI]

I get frustrated with their site too, because not all their products show up for me.....just as well, I don't need to buy anything!

And, I use IE.