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Ordering for a Customer From My Computer

In summary, the conversation is about someone trying to place an individual order for someone else on their computer, but the system keeps thinking it's the person ordering. The person asks for advice on how to change the name on the order, and someone suggests logging in as a customer and changing the shipping address. The person thanks the others for their help.
BethCooks4U
Gold Member
13,010
I am trying to place an individual order for someone on my computer (also tried to do it from dh's) and it keeps thinking it's ME ordering. I don't see how/where I can tell them the person's name. I know I can change the address but it won't let me change the name.

Has anyone else had this happen? What did you do? I am on a call back from HO but wait time is THREE HOURS!
 
BethCooks4U said:
I am trying to place an individual order for someone on my computer (also tried to do it from dh's) and it keeps thinking it's ME ordering. I don't see how/where I can tell them the person's name. I know I can change the address but it won't let me change the name.

Has anyone else had this happen? What did you do? I am on a call back from HO but wait time is THREE HOURS!

I think when you try to order & it goes to the consultant screen if you go to the bottom of the page it says log in as customer. You will probably have to make a screen name & password or something to that affect, but it works...i think...try it:eek: :eek: :eek:
 
  • Thread starter
  • #3
Thanks! I didn't see that there!
 
I cleared my cookies and was able to order as a customer, but then you have to log into sites that usually "remember" you!
 
It does give you a place to input a different address for shipping during the ordering process.
 
  • Thread starter
  • #6
bbauman07 said:
It does give you a place to input a different address for shipping during the ordering process.
I know but it would have still said my name. Thanks to the brilliant people on this site I learned to look for the small print at the bottom where I could change it to a guest order and then it was fine. I just put c/o my address as hers - but you're right I could have changed it later to be shipped to me.

Thanks again!
 

Related to Ordering for a Customer From My Computer

What is the process for ordering for a customer from my computer?

To order for a customer from your computer, you will first need to log in to your Pampered Chef account. Then, navigate to the "Ordering" section and click on "Place an Order for a Customer." From there, you can select the customer's name from your list of contacts, enter the items they would like to purchase, and complete the checkout process.

Can I save customer information for future orders?

Yes, you can save customer information for future orders by adding them to your list of contacts. This will make it easier to place orders for them in the future, as their information will already be saved in your account.

Is it possible to track the status of an order placed for a customer from my computer?

Yes, you can track the status of an order placed for a customer from your computer by clicking on the "Orders" tab in your Pampered Chef account. From there, you can view the status of all orders placed, including those placed for customers.

Can I make changes to an order placed for a customer from my computer?

If the order has not yet been processed and shipped, you can make changes to it by going to the "Orders" tab in your account and clicking on the order. From there, you can make any necessary changes before completing the checkout process again.

What if I need to cancel an order placed for a customer from my computer?

If you need to cancel an order placed for a customer from your computer, you can do so by going to the "Orders" tab in your account and clicking on the order. From there, you can select the option to cancel the order. Please note that this option may not be available if the order has already been processed and shipped.

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