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The most frequently requested replacement parts are our knife blades, stoneware pieces, and silicone spatulas.
To order a replacement part, you can contact our customer service team at 1-800-266-5562 or visit our website and click on the "Replacement Parts" tab. From there, you can search for the specific part you need and place an order.
Yes, our products come with a limited warranty that covers any defects in material or workmanship for up to one year. This includes replacement parts.
The time it takes to receive a replacement part can vary depending on the availability of the part and your location. Our customer service team can provide you with an estimated delivery time when you place your order.
If the replacement part does not fit your product, please contact our customer service team for assistance. In most cases, we can provide a replacement part that will fit or exchange the part for a different size or style.