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jenniferlynne said:I imagine they were bombed with orders on the 31st since that was the last month of the season. Plus there was a Holiday on Monday. I was one of those people that placed an order on the 31st, and it just shipped late last night.
The new catalog launch was delayed due to unforeseen circumstances that have affected our production and shipping timelines.
Yes, we are still shipping orders and working diligently to ensure that all orders are delivered by August 31. However, there may be some delays in certain areas due to the current situation.
Yes, you can still place orders from the current catalog. Our website and customer service team are still fully operational.
No, there will be no changes to the products in the new catalog. We are just experiencing delays in the production and shipping process.
We apologize for any inconvenience this may cause and appreciate your understanding during this time. As always, we value our customers and will continue to provide high-quality products and services.