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My Beaded Fork Just Fell Apart: Quality Issues?

In summary, consumers are unhappy with the new products and the company is responding by issuing a recall.
melaniepc
311
my beaded fork that I am just now using just fell apart on me. Literally, right in half, the fork part came right off the handle and its all rusted inside. very odd. I am going to email them about it. I havent been too happy with some of these new products :(
 
My beaded fork had one of the beads sliced in half...DH thought it was a demo to show how it was put together! HO sent me a return label and I'll get a new one...hope that one is better.
 
I am not impressed w/these either! I really don't care for the seasonal products. They are available too many other places in my opinion.
 
I hope this isn't an indication of more problems with these items. With them being a hostess special coming up in December, I really don't want to promote products that aren't the PC quality my customers have come to expect!!
 
I'm really tired of having to put stickers in the catalogs! My husband said we should get an extra percentage on our commission for all the extra time it takes us!
 
pampchefrhondab said:
I'm really tired of having to put stickers in the catalogs! My husband said we should get an extra percentage on our commission for all the extra time it takes us!

I am feeling that way too!!
 
I'm sorry that you guys are having so many issues with the new items. I feel your pain- I had quite a few issues with things that no one else ever had issues with and was starting to feel like most of my products were defective! :)

I hope they are able to fix everything before there isn't anything new to sell!
 
I, too, am somewhat discouraged with the new products i.e. the recalled holiday spreaders, the paint washing off the stemware and holiday plates, etc. I came back from conference all excited and told people about our exciting new products. Now, I have two shows coming up and I am reluctant to even promote them. I sure hope PC gets them perfected and soon!
 
me too! I so hyped the fall products :cry:

I hope they right this stuff by October.
 
  • Thread starter
  • #10
what stickers are we putting in the catalogs? I dont have anything?
 
  • #11
melaniepc said:
what stickers are we putting in the catalogs? I dont have anything?

usually you can get stickers that says "not available".

I personally do not put a sticker on each item that is unavilable. Why draw attention to it. If someone orders it I deal with that person individually. KWIM?
 
  • #12
I find that the things that I am not happy with, I do not promote. Sometimes, I'll even discourage people from buying one thing and point them to something else. This way they don't call me a month later complaining and I find that they trust me because of my honesty. In it for the long term, not the quick buck.
 
  • #13
Yikes! I just got my fork the other day, and I have to say I thought it felt a little "unsteady". I'll bring it to shows, but I may not really use it myself, even though it does match my decor. I loved the old ones we had that were all brushed stainless with the silicone gripper on the bottom!!! :(
 
  • Thread starter
  • #14
vwpamperedchef said:
usually you can get stickers that says "not available".

I personally do not put a sticker on each item that is unavilable. Why draw attention to it. If someone orders it I deal with that person individually. KWIM?


hmmm, I dont recall seeing those stickers. I would be afraid I would forget and get home and realize they ordered that product. It would just be an extra step. I think I prefer to use the stickers
 
  • #15
You can order the "not available" stickers on the supply order form. I think one sheet is free. The item number is JB21.

I like to use them so I don't forget to tell a host when she is collecting outside orders. Not putting them in at your shows would probably be okay since you can tell everyone.
 
  • #16
Oh my now the beaded forks. If it keeps on, won't be nothing new worth showing except the 2 new cookbooks. Let's hope they don't start coming unbinded.
 

Related to My Beaded Fork Just Fell Apart: Quality Issues?

1. What is the warranty for my beaded fork?

The warranty for our beaded forks is one year from the date of purchase. If your fork falls apart within this time frame, please contact our customer service team for assistance.

2. Can I get a replacement for my beaded fork?

Yes, if your beaded fork falls apart within the one-year warranty period, we will be happy to provide a replacement for you. Please reach out to our customer service team for assistance.

3. Why did my beaded fork fall apart?

We apologize for any inconvenience this may have caused. Our beaded forks are made with high-quality materials and undergo rigorous testing to ensure durability. However, if your fork did fall apart, it may have been a rare manufacturing defect. Please contact our customer service team for assistance.

4. Can I return my beaded fork for a refund?

If your beaded fork falls apart within the one-year warranty period, we will provide a replacement for you. However, if you would prefer a refund, please reach out to our customer service team for further assistance.

5. How can I prevent my beaded fork from falling apart again?

We recommend hand washing your beaded fork with mild soap and water and avoiding harsh chemicals or abrasive scrubbers. This helps to prolong the life of the beaded fork and prevent any potential damage. If you have any further concerns, please don't hesitate to contact our customer service team.

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