PamperedChefLayla
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DebbieJ said:They drop ship everything from the manufacturer so it's all shipped separately and you never know when it's coming. It's very annoying.
The estimated delivery time for custom items is 4-6 weeks from the date of order placement. This allows for production time and shipping.
Yes, you can track the status of your custom order by logging into your Pampered Chef account and clicking on "Order Status" or by contacting our customer service team.
If you need to make changes to your custom order, please contact our customer service team as soon as possible. Changes may not be possible once production has started.
Custom items are non-returnable and non-refundable, unless there is a defect or error in the customization. Please contact our customer service team if you have any issues with your custom order.
Unfortunately, we do not offer expedited shipping for custom items. The estimated delivery time of 4-6 weeks allows for production and shipping time. We appreciate your understanding.