WARNING: long post
I have a host whose show will close soon. She scheduled this show in late January. I sent her a complete host kit. I called her a few days after she received it to see if she had any questions. She didn't.
I placed a couple of calls, but couldn't get hold of her. Left "just checking on you" messages.
I sent two postcards. Sent a bright pink "Beat This" card 2 weeks before the show date. Sent a "Suggestions for a Successful Show" card 1 week before the show date.
Her show was scheduled for last Thursday.
I called on Tuesday to firm up the details. Her husband said she wouldn't be home until late. I asked him to tell her I had called, and I'd call the next night.
I called Wednesday night. Got the machine. Left a message that I would try again later. In case I didn't get hold of her, I said I would plan for 10 people [running out of current catalogs] and told her what I'd be bringing. I asked her to let me know if any of that didn't work for her. I gave her my cell number so she wouldn't have to look it up.
She called later that night. This is the night before the show, remember. She said that that afternoon at work the woman she booked from said that she was looking forward to her party tomorrow night.
Host said, "I'm not having a party."
Past host: Yes, you are.
Host: No, I'm not.
Past host: Yes, you are. You're having a Pampered Chef party.
[She knew this because I have started sending the host special to the booked-from host with a post-it saying, "So-and-so is having a party on day, date. You are entitled to this special if it interests you."]
My host laughed, turned to the 7 or 8 women standing around and said, "I completely forgot. You'll all come to the party tomorrow night. Right?"
She talked to several women that day and made some calls. Her husband overheard her and said, "Oh, yeah, that Pampered Chef lady called last night."
She was now expecting 10 people or so. She definitely wanted to do the show.
When I got there she wasn't home. She called to say she was about 10 minutes away, and would be there soon. Okay.
She was very apologetic. She told me as I was setting up that she was sorry. Things had been crazy, and she put her kit in another room and completely forgot. I told her that I was concerned that she hadn't received my postcards. She had. She set them aside and forgot!
She then told me that she really appreciated the kit. She said that when she sat down the night before to go through it again, everything she needed was there. Everything was simply explained and organized for her. She also told this to all the guests when I did my booking commercial in the middle of the show.
Oh yeah, she had 12 guests. The show is currently at $400, and I expect her to easily have at least $500 in guest sales when we close tomorrow. I also got 3 bookings from her show.
It's taken a long time to get here, but my point is: Don't count out those flaky hosts!
I have a host whose show will close soon. She scheduled this show in late January. I sent her a complete host kit. I called her a few days after she received it to see if she had any questions. She didn't.
I placed a couple of calls, but couldn't get hold of her. Left "just checking on you" messages.
I sent two postcards. Sent a bright pink "Beat This" card 2 weeks before the show date. Sent a "Suggestions for a Successful Show" card 1 week before the show date.
Her show was scheduled for last Thursday.
I called on Tuesday to firm up the details. Her husband said she wouldn't be home until late. I asked him to tell her I had called, and I'd call the next night.
I called Wednesday night. Got the machine. Left a message that I would try again later. In case I didn't get hold of her, I said I would plan for 10 people [running out of current catalogs] and told her what I'd be bringing. I asked her to let me know if any of that didn't work for her. I gave her my cell number so she wouldn't have to look it up.
She called later that night. This is the night before the show, remember. She said that that afternoon at work the woman she booked from said that she was looking forward to her party tomorrow night.
Host said, "I'm not having a party."
Past host: Yes, you are.
Host: No, I'm not.
Past host: Yes, you are. You're having a Pampered Chef party.
[She knew this because I have started sending the host special to the booked-from host with a post-it saying, "So-and-so is having a party on day, date. You are entitled to this special if it interests you."]
My host laughed, turned to the 7 or 8 women standing around and said, "I completely forgot. You'll all come to the party tomorrow night. Right?"
She talked to several women that day and made some calls. Her husband overheard her and said, "Oh, yeah, that Pampered Chef lady called last night."
She was now expecting 10 people or so. She definitely wanted to do the show.
When I got there she wasn't home. She called to say she was about 10 minutes away, and would be there soon. Okay.
She was very apologetic. She told me as I was setting up that she was sorry. Things had been crazy, and she put her kit in another room and completely forgot. I told her that I was concerned that she hadn't received my postcards. She had. She set them aside and forgot!
She then told me that she really appreciated the kit. She said that when she sat down the night before to go through it again, everything she needed was there. Everything was simply explained and organized for her. She also told this to all the guests when I did my booking commercial in the middle of the show.
Oh yeah, she had 12 guests. The show is currently at $400, and I expect her to easily have at least $500 in guest sales when we close tomorrow. I also got 3 bookings from her show.
It's taken a long time to get here, but my point is: Don't count out those flaky hosts!