Maximizing Customer Calls: Elevating Your Business to the Next Level

[pchefjaime]

I feel so dumb doing these but really want to take the busines to a new level so I am sucking it up and making a point to do them every day starting today. Just wondering if ther are any of you who have a script to look over or something quick and to the piont to say.

 

[raebates]

Here's what I say:Hello, Suzie, I'm Rae Bates. I was the Pampered Chef Consultant for Mary Jones' party. Are you interruptible for just a moment or two? Good. I'm just calling to make sure you love your Pampered Chef products.
I use the Show Order Detail to make my CCCs. That has a listing of every guest with phone number and what they ordered. It makes it easy to offer suggestions (use the Apple Wedger on potatoes and onions; make ground beef in the micro-cooker, etc.) for the products they ordered.It's simple, and they don't feel like I'm pressuring them to host a show or order more stuff. Many of my customers sound really suspicious when I tell them who I am. By the end of the conversation, though, they often express gratitude for my call.Once I make sure they're satisfied, I encourage them to contact me if they ever have any questions or problems, or if they need anything at all.

 

[Admin Greg]

I am not real good with this so any help would be great.No need to feel dumb, we all have to start somewhere! Here is a simple script you can use:Hi there! My name is and I am a [Your Profession] in the [Your Industry] industry. I wanted to reach out and see if you or anyone you know may be in need of my services. I specialize in [Your Specialty/Expertise] and have been helping clients like yourself achieve [Specific Result/Benefit].If you or someone you know may be interested, I would be happy to schedule a call or meeting to discuss further. You can reach me at [Your Contact Information]. Thank you for your time and I look forward to hearing from you.Feel free to modify this script to fit your specific business and style. The key is to keep it short, simple, and to the point. Good luck!