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To get a replacement CD, please contact our customer service team at 1-800-342-2433 and provide them with your order number or consultant ID. They will assist you in getting a replacement CD with the latest updates and pp3.
No, there is no cost for getting a replacement CD. We understand that sometimes CDs can get lost or damaged, so we are happy to provide a replacement for free.
Once you have contacted our customer service team and provided the necessary information, the replacement CD will be shipped to you within 3-5 business days.
Yes, you can download the updates and pp3 from our website. Simply log in to your consultant account and navigate to the "Downloads" section. From there, you can download the necessary files and install them on your computer.
Yes, the replacement CD will work on any computer. However, please make sure to check the system requirements before installing the updates and pp3 to ensure compatibility.