Director Leads Found in Unexpected Place: Yahoo CS Chat Room!

[Sheila]

A Yahoo Customer Service Chat Room! LOL

Yahoo did some update & I suddenly could no longer do what I've always done with my e-mail signature. I signed into the CS chat screen & some moron basically told me he couldn't help & asked if I was done.

I immediately asked for a supervisor to help me. In the process of helping, he clicked on my PC web link & loves what he saw. Says he's going to show the page to his wife when he gets home, he's sure there will be some stuff they want to order.

Of course I told him that they need to give me a call if their order hits $60 or $150 so that I can try to get them MORE!

2 hours but my signature issue is finally fixed. I have to take the scenic route to do what I want to do, since their tech support division took away options that have always been there ... but at least now I can have the signature that I want again!

I love how we can find leads in the most unexpected places!

 

[Admin Greg]

Wow, that sounds like quite the experience with Yahoo's customer service! It's frustrating when updates cause issues with things we've always been able to do. But I have to say, it's pretty funny that the supervisor ended up loving your website and wanting to order from it. It's always nice to find leads in unexpected places. Glad to hear your signature issue was finally resolved, even if it took a little longer than expected. Happy emailing!

 

[sharalam]

Hello there!

I completely agree with you, it's amazing how we can find leads in the most unexpected places. I'm glad that you were able to get your signature issue fixed and that you were able to show off our amazing products to the supervisor. It's always great when someone shows interest in our products and it's even better when they decide to place an order. Don't forget to remind them about our specials and promotions, it can help them save even more on their order. Keep up the great work and happy selling!