Is the Forged Santoku Knife Prone to Breaking?

[Chef Endora]

Has anyone had to do an adjustment for the forged santoku knife?

This is the 2nd time a customer contacted me for replacement of this product for the same issue. The tip broke off!

I don't know what they are doing with them, or are they just fragile?

 

[kncmurray]

I had a customer who had that happen with the forged chefs knife.

 

[Kristina21]

The tip on my utility knife broke off...but it was my husbands fault!

 

[chefann]

The forged knives aren't supposed to be stored on the tips. If someone is storing them in a TTA, then the tips can break off.

 

[stacywhitlow]

The tip to my santoku broke off but I haven't replaced it yet. Not sure how it happened. I store them in their case in a drawer.

 

[Kitchen Diva]

I'm waiting for that to happen to my Santoku, and it is stored on it's side in a drawer. The last few times I've used it is has sounded like it was ready to snap...

 

[pamperedbecky]

The tip to my santoku broke off but I haven't replaced it yet. Not sure how it happened. I store them in their case in a drawer.

Yep, me too. I got the adjustment done, but I still need to send the broken one back in. They'll replace it no problem. Matter of fact, they'll send you the replacement first.

 

[Chef Endora]

I don't think anyone was storing them in anyway other than in their cases.
I wonder if they are looking into why so many have had the same problem.
This sounds like too many to me.

 

[tl1710]

wow, my utility knife came and it wouldn't slide out of the case easily

 

[pattidailey]

I have had to have an adjustment on BOTH my santoku and my chef's knives because the tips broke off of them. I store them in my drawer also. :cry: I also had a customer who called me because when his chef's knife arrived it was broke off sealed in the package! How weird is that?

 

[PCMelissa]

I actually think there is something wrong with the case. Mine came out with a bent tip... DH pointed it out the day I got it. It has since gotten worse, I need to do an adjustment on mine. Mine gets caught up on the case, I kinda feel like it has something to do with that- since it arrived to me that way.

 

[pampered.chris]

I have had a customer complain hers broke when she slammed the dishwasher shut and it was caught in the middle. I explained how this was in no way PC's fault as they are not dishwasher safe.
I have however had to do adjustments b/c of rusting. I guess some people let them sit in their stainless steel sinks and they got rust spots on them.
I haven't had any problems so far with my knives. Other than cutting myself, but now I am going to go look at them all better. I really would hate for something to break during a show!!